Plant Security Officer Lead

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

WHY WORK WITH US

- Mission-driven nonprofit organization

- Competitive compensation and comprehensive benefits

- Meaningful work that positively impacts the lives of older adults every day

- Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)

- Supportive, team-oriented environment

- Opportunities for professional growth and development

- Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY

As the Lead Security Supervisor, you will assist the Security Manager in overseeing security operations across the San Francisco Campus for Jewish Living (SFCJL), including the Jewish Home & Rehab Center (JHRC) and Frank Residences. You will support the safety and protection of residents, visitors, staff, and property while helping maintain a secure environment against potential threats, including fire, theft, vandalism, and other emergencies. This role provides direct supervision of security personnel and plays a key role in daily security operations, staff scheduling and development, incident response and investigations, emergency preparedness, access control, and security training.

KEY RESPONSIBILITIES

• Assist with the development and implementation of security policies, procedures, and training programs.
• Supervise all Shift Supervisors and Plant Security Guards.
• Oversee daily security operations, ensuring compliance with established protocols and providing immediate support during emergency situations.
• Manage the security staff schedule and ensure adequate staffing levels are maintained at all times.
• Conduct security training and oversee ongoing staff development.
• Complete and deliver annual performance evaluations for direct reports, including salary recommendations and performance improvement plans as appropriate.
• Conduct interviews and coordinate orientation for new security staff.
• Ensure security personnel accurately complete Daily Activity Reports (DARs) and Supplemental Security Reports.
• Assist with preparing and delivering monthly fire drill training, including practical demonstrations of fire extinguisher use and emergency exit procedures.
• Coordinate facility-wide security drills and emergency action planning.
• Provide support during security incidents and ensure responses are consistent with campus security policies and procedures.
• Provide after-hours support to security personnel as needed.
• Oversee the employee, visitor, and resident badge program, ensuring appropriate access and troubleshooting issues involving access control systems.
• Work closely with the Security Manager and other departments to ensure security and safety protocols are followed consistently.
• Collaborate with law enforcement, emergency services, and other external partners to maintain campus safety and security standards.
• Conduct regular audits of security operations and identify and implement improvements as necessary.
• Participate in meetings, seminars, and workshops related to safety and security management.
• Provide operational support to the Facilities team as needed.
• Perform other duties as assigned to maintain a safe and secure campus environment.

JOB DETAILS

• Pay Rate: $90,000 - $99,000 Annually
• Hours: Full-Time, Exempt
• Shift Schedule: 11:30 AM - 8:00 PM
• Days Off: Friday & Saturday
• Working Days: Sunday through Thursday

REQUIRED QUALIFICATIONS

• High school diploma or GED required.
• Minimum of two (2) to three (3) years of experience as a Security Supervisor or in a comparable security role.
• Experience with security and emergency management systems, including CCTV, card access, and visitor management systems.
• Experience conducting training and leading large training sessions.
• Demonstrated ability to lead, coach, supervise, and develop a security team.
• Excellent verbal, written, and presentation communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Familiarity with security management software.
• Ability to maintain confidentiality and work collaboratively in a sensitive and adaptive environment.
• Ability to interact professionally and effectively with residents, staff, families, law enforcement, emergency responders, and external partners.

PREFERRED QUALIFICATIONS

• Associate degree preferred.
• Previous security experience in senior care, skilled nursing, healthcare, or a similar environment preferred.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods while monitoring campus operations.
• Ability to move throughout campus buildings, grounds, and security posts as needed.
• Ability to respond promptly to security incidents and emergency situations.
• Ability to sit and work at a computer or security monitoring station for extended periods.
• Ability to communicate effectively in person, by telephone, and through security communication systems.
• Ability to perform the physical functions associated with security drills, emergency response, and staff training.

OUR INVESTMENT IN YOU

Comprehensive benefits, including Medical, Dental, and Vision coverage; a 403(b) Retirement Plan ; Paid Time Off (PTO) ; Tuition Reimbursement ; Commuter Benefits ; and Weekday Shuttle Service to and from Glen Park BART Station .

The San Francisco Campus for Jewish Living is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, veteran status, genetic information, disability, or any other characteristic protected by applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.