About this role
About the Harrisburg Senators:
The Harrisburg Senators, Double-A affiliate of the Washington Nationals, combine a rich baseball tradition with engaging fan experiences at FNB Field. With a long-standing history and strong community ties, the Senators continue to be a cornerstone of the region. As part of Diamond Baseball Holdings (DBH), the Senators are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.
About Diamond Baseball Holdings:
Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.
With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.
Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.
Position Summary: The Senators are seeking an energetic, enthusiastic and dependable individual for the position of Box Office Associate for the 2027 Season. This is a paid seasonal position.
Compensation: $1,500 per month ($10/hour)
Hours: 150 hours per month, weeks will vary based on schedule.
Requirements:
Completing or have completed a four–year college degree in Sport Management, Business or other related field. Ability to work within the dates listed above. Ability to maintain flexible hours, including but not limited to, normal business hours, nights and weekends. Must provide own transportation.
Responsibilities:
- Process and deliver tickets for season tickets, mini-plans, group outings, fundraisers and picnics
- Work closely with Director of Ticket Operations in coordinating box office operations.
- Work with ticket sales department to promote packages and ticket plans to all Senators customers.
- Work closely with Director of Ticket Operations and Accounting Manager on balancing of ticketing database and accounting systems.
- Assist with training and managing of game day box office staff.
- Rotational departmental duties. Gain experience in all aspects of team operations including ballpark and field maintenance, setup for ballgames and other events, Senators community events, etc.
Qualifications
Qualifications:
- Previous customer service experience, previous sports experience a plus
- Previous ticketing experience preferred.
- Strong verbal communication, computer and math skills.
- Ability to work and communicate well with others
- Ability to multi-task and follow instructions from multiple supervisors
- Proven organizational skills
- TicketReturn experience a plus.