About this role
- Use your eye for detail to support Client Information Requests
- Join ACC in a meaningful role supporting injured New Zealanders
- Permanent role with structured training, development, and great benefits
About us | Mō mātou
ACC is a trusted and high ‑ performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.
You can find more about ACC and the work we do at www.acc.co.nz
About the role | Mō te tūranga mahi
We are recruiting Recovery Administrators to join our team based in Christchurch. In this role, you'll provide essential administrative support that helps ACC deliver services to people recovering from injury.
While Recovery Administrators work across a range of different work streams, these Christchurch vacancies are specifically within our Client Information Requests (CIR) workstream.
CIR requires a strong focus on attention to detail, accuracy and quality when working with client information.
Through accurate, timely and customer-focused administration, you'll play an important part in helping people access the support they need and progress their recovery. You'll join a supportive team environment where full training is provided, giving you the opportunity to build your skills, develop your career and make a meaningful contribution from day one.
The role has a set start date of 18th January 2027 and requires set working hours during the initial training period. Hours will be discussed during the interview process to ensure alignment with availability.
The appointing salary for this role is $60,486 and we offer an additional 9% superannuation contribution.
ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time.
About you | Mōu
You will bring:
- Experience in an administration, coordination or customer ‑ focused role
- High attention to detail with the ability to work accurately under time pressure
- Strong written and verbal communication skills
- A proactive, solutions ‑ focused approach to problem ‑ solving
- Confidence working across multiple digital systems and technology tools
- A collaborative mindset & commitment to quality service delivery
- Ability to manage competing priorities
- Demonstrate learning agility
- You must hold New Zealand work rights at the time of application
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:
Employee networks to support our colleagues from diverse backgrounds.
The option to explore flexible working that suits your needs and ours.
How to apply | Me pēhea te tuku tono
Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Sunday 8th November 2026 11.59pm , however if an ideal candidate is found we may progress screening and interviewing sooner.
Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email [email protected] quoting the Job Identification number in the Job Info section.