Digital Platforms - Senior Business Architect

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a  Digital Platforms - Senior Business Architect

In this role you will:

- Translate Digital Platforms strategy into executable business architecture, operating models and transformation initiatives.
- Solve ambiguous enterprise problems using structured consulting approaches and hypothesis-driven thinking.
- Benchmark industry trends, emerging technologies and leading practices to inform Digital Platforms evolution
- Establish enterprise capability roadmaps supporting long-term Digital Platform transformation.
- Define target operating models that improve alignment across customer strategy, business capabilities, platforms and technology.
- Develop business cases, commercial assessments and prioritisation frameworks supporting investment decisions.
- Support transformation programmes by ensuring architecture, operating models and governance remain aligned.
- Help HSBC transition towards AI-native and Agentic Banking.
Shape capabilities that support AI orchestration, automation and digital platforms. Identify opportunities to leverage AI, Automation, and reusable platform capabilities

To be successful you will need:

We are looking for someone who combines curiosity as a consultant with the execution of a business architect. You thrive in ambiguity, enjoy solving enterprise-wide problems and are motivated by turning strategy into practical
outcomes. You are naturally collaborative, comfortable engaging senior stakeholders and passionate about shaping the future of digital banking.

- 8–12 years’ experience in management consulting, enterprise strategy, business architecture or large-scale
transformation.
- Proven experience delivering complex enterprise-wide strategic initiatives within financial services or another highly regulated industry.
- Demonstrated ability to influence executive stakeholders and leading cross-functional programmes.
- Experience designing operating models, business capabilities and strategic roadmaps.
- Strategic problem solving, Hypothesis-driven analysis, Commercial thinking, Business case development
- Capability modelling, Future-state architecture, Target operating model design, Business architecture frameworks
- Investment prioritisation, Portfolio strategy, Benefits realisation
- AI-enabled transformation, Platform modernisation, Intelligent automation, Digital banking platforms

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

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