Equipment Service Technician II

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

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Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician II (EST II) is a remote-based Customer-facing employee, primarily supporting our Healthcare Customers. You will be responsible for troubleshooting and repairing equipment, as well as providing installation support on complex mechanical, electromechanical and electronic units.

Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful in this role.

This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.

This is a safety sensitive position. This territory covers the greater Indianapolis area.

## What you'll do as an Equipment Service Technician II

- Drive Customer satisfaction through proactive communication and commitment to resolving Customer’s issues and problems expediently.
- Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner.
- Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
- Ensure a positive Customer experience by providing timely preventative maintenance performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.
- Maintain a working relationship with the Area Service Manager to advise of activity and changes related to sales opportunities in assigned territory.
- Increase company growth through identifying sales opportunities and recommending STERIS products/services to Customers. Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.
- Respond to routine Customer and sales questions regarding equipment operation and performance. At the Area Service Manager’s discretion, provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirements.

## The Experience, Skills and Abilities Needed

Required:

- High School Diploma with 2 years of relevant experience
- Minimum Two (2) years’ experience working with STERIS brand products.
- Completion of recognized mechanical, electrical, or electronic qualification
- General knowledge of the following: principles and methods of sterilization, steam generators, operating lights and tables, industrial controls, central processing systems, and modular transport systems.
- Ability to work flexible hours, sometimes outside “normal business hours”
- Must live within 50 miles of center of territory
- Must be able to lift up to 25 pounds at times and push wheeled transporters up to about 50 pounds
- Must be able to be compliant with hospital/customer credentialing requirements.

Preferred:

- Associate’s or Bachelor’s degree in electronics, mechanical or similar discipline with 1 year of relevant experience

Other:

- Excellent interpersonal and Customer communication skills
- Strong technical and troubleshooting skills

## What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

- Base Salary + Incentive Compensation Program
- Company Provided Vehicle + Cell Phone + Laptop
- Hands-on Training Program
- Paid Time Off + 9 Corporate Holidays Per Year
- Excellent Healthcare, Dental, and Vision Benefits
- Healthcare and Dependent Flexible Spending Accounts
- Long/Short Term Disability Coverage
- 401(k) with a Company Match
- Parental Leave
- Tuition Reimbursement Program
- Additional Add-On Benefits/Discounts

Pay range for this opportunity is $64,600 - $83,600.  This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio.  Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com .

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.