Store Manager - The North Face & Columbia

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

- MORE employee discounts on lodging, food, gear, and mountain shuttles

- 401(k) Retirement Plan

- Employee Assistance Program

- Excellent training and professional development

- Referral Program

Full Time roles are eligible for the above, plus:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

- Free ski passes for dependents

- Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts, and our retail leaders play a critical role in delivering an Experience of a Lifetime for our guests and employees.

The Store Manager is responsible for leading the performance, people, and day-to-day operations of assigned retail locations. This leader drives business results through exceptional guest service, strong team development, operational excellence, and a culture of accountability and engagement.

As the leader of their business, the Store Manager develops talent, executes company initiatives, drives financial performance, and partners across the resort to deliver outstanding results for both guests and employees.

Job Specifications:

- Starting Wage: $58,298.00 - $83,283.00 + annual bonus

- Employment Type: Year Round

- Shift Type: Full Time

- Minimum Age: At least 18 years of age

- Housing Availability: No

Job Responsibilities:

- Lead all aspects of store performance, including sales, guest experience, team engagement, and operational execution.

- Build, coach, and develop a high-performing team through hiring, onboarding, training, recognition, and accountability.

- Drive business results by leveraging key performance metrics and implementing action plans to achieve sales and profitability goals.

- Foster a culture of exceptional service, inclusion, safety, and continuous improvement.

- Ensure consistent execution of merchandising, inventory, brand, and operational standards.

- Partner with retail leadership and cross-functional teams to support resort and company objectives.

- Lead store teams through seasonal initiatives, change, and evolving business priorities with clear communication and direction.

- Protect company assets and ensure compliance with company policies, procedures, and operational controls.

- Perform other duties as assigned.

Job Requirements:

- High School Diploma or GED required; Bachelor's Degree in Business, Retail Management, Hospitality, or a related field preferred.

- Three (3) or more years of leadership experience in retail, hospitality, or a customer-focused environment.

- Proven ability to lead teams, develop talent, and deliver strong business results.

- Strong business acumen with experience managing sales performance, payroll, expenses, and key operating metrics.

- Demonstrated success recruiting, coaching, and retaining high-performing employees.

- Ability to foster an engaging, inclusive, and accountable team culture.

- Strong communication, organizational, problem-solving, and decision-making skills.

- Experience leading change and executing operational and company initiatives.

- Proficiency with Microsoft Office and retail management systems preferred.

- Ability to work a flexible schedule, including weekends, holidays, and peak business periods.

Physical Requirements

- Ability to stand, walk, and remain active for extended periods throughout the workday.

- Ability to regularly lift and move merchandise weighing up to 25 pounds and occasionally up to 50 pounds with assistance. Ability to perform repetitive movements, including bending, reaching, lifting, carrying, and stocking merchandise.

- Ability to work in retail sales floors, stockrooms, and varying indoor environments.

The expected pay range is $58,298.00 - $83,283.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 518508
Reference Date: 10/24/2026
Job Code Function: Retail Ops