About this role
About Us
AB Facility Services is a trusted facility solutions partner delivering integrated maintenance and building support services - helping organizations create and maintain safe, efficient, high-performing, and welcoming environments.
Position Summary
AB Facility Services is seeking an experienced, hands-on HVAC Field Supervisor to support commercial HVAC operations across the DMV area. This role is ideal for a senior HVAC professional with strong commercial service experience who can provide technical guidance, troubleshoot complex issues, and train and mentor the mobile service team.
The HVAC Field Supervisor will conduct field visits, assist technicians with troubleshooting and repairs, ensure quality and safety standards, and help develop a skilled, reliable team capable of delivering exceptional service across multiple client locations.
Responsibilities
- Travel to multiple client sites throughout the DMV area to support HVAC service operations.
- Provide technical guidance and troubleshooting support for commercial HVAC systems and equipment.
- Train, coach, and mentor mobile service technicians on diagnostics, repairs, preventive maintenance, and best practices.
- Conduct field visits to evaluate work quality, technician performance, and adherence to service standards.
- Assist technicians with complex repairs, equipment failures, and challenging service calls.
- Oversee preventive maintenance and ensure timely, effective completion of service requests.
- Support work involving commercial HVAC equipment.
- Ensure all work complies with applicable codes, safety regulations, and company procedures.
- Review service reports, work orders, and maintenance documentation for accuracy and completeness.
- Identify training gaps and recommend improvements to technician skills and field performance.
- Assist with onboarding new technicians and developing consistent field service procedures.
- Monitor tools, equipment, and vehicle readiness; communicate supply and equipment needs.
- Communicate with clients, operations leadership, and technicians to resolve service issues and maintain customer satisfaction.
- Respond to urgent service needs and help ensure consistent service delivery across assigned accounts.
Qualifications
- 7+ years of commercial HVAC service, maintenance, and repair experience.
- Strong hands-on knowledge of commercial HVAC systems and equipment.
- Previous lead technician, field supervisor, or senior technician experience preferred.
- Demonstrated ability to troubleshoot complex mechanical and HVAC issues.
- Experience training, mentoring, or developing HVAC technicians.
- Strong understanding of preventive maintenance, equipment diagnostics, and repair procedures.
- Knowledge of HVAC safety practices, applicable codes, and industry standards.
- EPA Section 608 certification required.
- Strong communication, leadership, and problem-solving skills.
- Ability to travel regularly throughout the DMV area.
- Valid driver's license and reliable transportation required.
- Ability to perform fieldwork, including standing, climbing ladders, and lifting equipment or materials as needed.
Preferred Experience
- Commercial HVAC service in office buildings, commercial properties, and other large facilities.
- Experience with rooftop units (RTUs), chillers, boilers, cooling towers, and building automation systems (BAS).
- Experience supporting mobile or multi-site service technicians.
- HVAC diagnostics, preventive maintenance programs, and complex equipment repairs.
- Familiarity with service ticket management, work orders, and maintenance reporting.
- Additional HVAC certifications or journeyman/master HVAC credentials.