Revenue Management Analysis, Science and Innovation Analyst

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

This is a key position within the Revenue Management branch’s Science and Innovation team whose goal is to monitor and calibrate the Origin-Destination forecasting and optimization system (PROS RMA) and to provide analysis and recommendations in support of policy changes as well as supporting and contributing to innovation projects.

Responsibilities:

- Acquire and maintain strong knowledge of the mathematical and statistical models used in revenue management systems.
- Monitor and assess the quality of the inputs and algorithms of our forecasting, optimization and availability systems.
- Actively track demand forecast and other key system outputs, identify global trends and deviations, and perform appropriate calibration within established parameters.
- Calibrate reference tables and parameters governing the operation of the Revenue Management system.
- Apply AI-enabled tools and advanced decision models to analyze and solve commercial issues accounting for potential downstream impacts.
- Investigate challenges and opportunities in terms of demand forecasting, fares, optimization or seat availability and provide appropriate recommendations to commercial teams.
- Support the implementation of approved solutions and the development of automation and monitoring models to support their production deployment.
- Provide user training and technical information on the models governing various modules within the system, adapting the level of complexity to the audience.
- Participate in the assessment, selection, testing and implementation of innovative tools & system changes in support of Air Canada’s business model.
- Develop reports and dashboards that streamline user workflows, facilitate implementation, and drive adoption of innovations.

Qualifications

- Master’s degree in mathematics, Statistics, Economics, Operations Research, Engineering or equivalent
- One to three years of experience in a quantitative, analytical, or data-focused environment.
- Strong conceptual, analytical, and problem-solving skills, with a resourceful and persevering approach to investigating challenges, testing ideas, and developing practical solutions.
- Intellectual curiosity and strong desire to understand complex processes, with the ability to explore scientific literature, industry research, and external models to identify relevant insights and practices.
- Strong interpersonal skills and communication skills, with the ability to explain technical information to audiences with varying levels of expertise.
- Self-starter and ability to work under pressure, changing priorities and tight deadlines with limited supervision.
- Required proficiency with Microsoft 365 applications (Excel, PowerPoint, etc.) and AI-powered assistants and support tools.
- Technology skills in particular working with large databases (SQL or Dataiku), coding (R and Python preferred), reporting tools (PowerBI, Tableau or Fabric) and agentic flow design (such as Copilotstudio) are considered major assets.
- Experience with Origin-Destination revenue management environment (PROS RMA or equivalent) a strong asset.
- Experience with forecasting, optimization & data modelling, in industry or academic environment, an asset.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.