About this role
As an Auto Glass Technician, your primary responsibility will be to assess, repair, and replace damaged windshields for a variety of vehicles. You will perform repairs efficiently and safely, ensuring that customers' vehicles are restored to a safe and functional condition. Attention to detail and strong problem-solving abilities are crucial for success in this role. This is a unique opportunity to help grow and develop a new area of our service business while ensuring the level of customer service and quality that our guests have come to expect from Mark Miller Subaru.
As an Auto Glass Technician, you will:
- Inspect damaged windshields to determine the extent of the damage and whether the windshield can be repaired or needs to be replaced based on pre-established guidelines. Inspections will take place on vehicles in for service each day, as well as by walking through the used car vehicle inventory.
- Follow industry best practices and safety protocols to ensure high-quality rockchip repairs and new windshield installations.
- Assist the Collision Center in the removal and re-installation of class for repairs
- Weatherproof windows and windshields to prepare them to stand up to harsh weather, and reapply various chemical applications for warranties.
- Utilize, maintain and calibrate a variety of specialized tools and equipment used in windshield repairs and replacements.
- Work closely with Service Advisors to provide cost estimates and address any concerns our guests may have.
- Ensure the cleanliness of vehicles upon return to the customer
- Communicate with Service Advisors, Technicians, and Collision Advisors to ensure proper repair and time expectations
- Adhere to safety guidelines and protocols to prevent accidents and ensure a safe working environment for yourself and others.
Pay:
- This position starts at $18/hour. After training, the pay will increase to be based on the number of rock chips repaired and windshields replaced.
Benefits:
- Dealership-wide discounts (Service, Sales, Parts, Detail, Rental, etc.)
- Ongoing company-paid Subaru training to keep your brain sharp
- Up to a 50% tuition reimbursement for advanced education after one year of employment.
- Career growth opportunities (our longest employee has been with us 39 years!!)
- Two free 30-minute massages per month and a Wellness department here to help you with your physical, mental, and financial well-being
- A café on site with free lunch for employees once a week.
- Paid Time Off after 60 days of employment, with increases after 2 years, 3 years, 5 years and 10 years.
- 7 paid holidays per year after 60 days of employment
- Paid Parental Leave
- Other benefits include 401k (w/ company match), health/vision/dental insurance, disability, HSA (with company match), a Christmas bonus, annual company parties, and company savings plans
Qualifications
- Capable of handling a variety of repairs with minimal oversight
- Attentive to detail
- Exceptional at time management
- Driven to build and develop a new area of our business
- Flexible to changes
- Good at working well and communicating within a team
- Able to move around comfortably, getting in and out of cars repeatedly throughout the day
- Able to live by our Core Values:
Accountable and Self-Disciplined
- Look for the Good in Every Situation
- Continuously Move Forward, Innovate, and Improve
- Teamwork and Respect for Everyone
- Honest, Ethical, and Transparent
- Care for People, Pets, and the Planet
- Treat Everyone Like Family