Manager-Operational Risk Management

American ExpressCharlotte, North CarolinaHybridFull-timeStaff, 8–12 yearsListed 5 hours ago

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About this role

The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.

The ORM Governance organization is looking for a Senior Manager, Corporate Functions Operational Risk Management to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework.

Reporting directly to the Director, Corporate Functions Operational Risk Management, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.

- Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
- Knowledge of risk management frameworks, regulatory environments, and industry best practices
- Proven ability to assess and challenge first-line risk practices independently
- Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights
- Ability to build productive partnerships and influence stakeholders across the organization
- Strong understanding of operational and regulatory risks
- Proficiency in risk management tools, data analysis, and reporting systems
- Advanced analytical and problem-solving capabilities, with a focus on actionable insights
- Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
- High ethical standards and a commitment to integrity and accountability
- Knowledge of Corporate Functions at large banking institutions (e.g., Risk & Compliance, Finance, Legal, etc.)

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.