D&T Process Automation Engineer I

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.​


OVERVIEW

- Join Digital & Technology (D&T) Intelligent Automation team at General Mills India Centre for role D&T Intelligent Automation Engineer I and help transform how teams across finance, supply chain, and other business functions work.
- You will be responsible to design, build, and enhancing scalable automation solutions using Agentic automation, Microsoft Power Platform, and emerging platforms such as Automation Anywhere and ServiceNow.
- Working closely with business stakeholders, the Intelligent Automation Center of Excellence, and global technology teams, you will turn business needs into reliable solutions that deliver measurable impact.

KEY ACCOUNTABILITIES

- Evaluate opportunities to incorporate Agentic AI orchestration (e.g., AI agents, prompt-driven workflows, agentic automation etc.) into existing GMI AI/Agentic capabilities to extend automation beyond deterministic and rule-based flows.
- Gather requirements from business stakeholders and translate them into technical designs, following IA development standards and guidelines.
- Design, develop, and maintain workflow automations using Power Automate (cloud flows, approvals, integrations) to streamline business processes.
- Build and support Power Apps (canvas and model-driven) solutions to digitize forms and business processes.
- Design, configure, and manage SharePoint sites, lists, libraries, and workflows, including data migrations and site administration.
- Administer and govern the broader Power Platform environment — monitoring usage, ownership, licensing, and health of existing flows, apps, and sites.
- Troubleshoot, debug, and resolve production issues on live automations; adhere to support SLAs and keep-the-lights-on (KTLO) commitments.
- Create and maintain solution documentation, including design docs, test scenarios, and support runbooks.
- Manage automation requests end-to-end — intake, scoping, development, testing (UAT), deployment, and change control.
- Support platform health reporting and inventory tracking for Power Automate/Power Apps assets across the organization.
- Contribute to legacy technology migrations (e.g., InfoPath deprecation) by assessing impact and coordinating remediation.
- Collaborate with global and cross-functional stakeholders, and coordinate priorities via tools like SezrviceNow, ADO, and Teams.

MINIMUM QUALIFICATIONS

Education:  Full-time graduation from an accredited university.

Experience:  3-5 years of experience in process automation, with hands-on expertise in agentic automation, Power Platform, or a related technical role. Proven ability to deliver end-to-end, stakeholder-focused automation solutions from requirements through deployment and support

Technical Skills:

- Hands-on experience building and supporting Microsoft Power Automate flows (cloud flows, connectors, approvals, error handling).
- Hands-on experience with Power Apps (canvas apps; model-driven apps a plus).
- Awareness of agentic AI concepts — prompt engineering, AI agent lifecycle, and orchestration frameworks (e.g., LangChain, RAG, MCP); and interest in applying them to automation solutions.
- Hands-on experience with agentic orchestration frameworks or building / integrating AI agents.
- Basic programming knowledge (Python/JavaScript) to support AI agent tooling and API integrations.
- Strong working knowledge of SharePoint Online — site design, lists/libraries, permissions, and workflow integration.
- General understanding of the Power Platform ecosystem (Dataverse, environments, DLP policies, governance basics).
- Ability to gather requirements from business users and translate them into functional and technical designs.
- Strong troubleshooting and debugging skills for production support of automated workflows.
- Clear written and verbal communication skills for documentation and stakeholder collaboration.
- Basic knowledge of REST/SOAP API integrations.

PREFERRED QUALIFICATIONS

- Experience on ServiceNow Framework / AppEngine low code automation

- Exposure to Robotic Process Automation (RPA) tools such as Automation Anywhere A360.

- Familiarity with ServiceNow (incident/request management, App Engine).

- Familiarity with Azure DevOps (ADO) for work tracking.

- Exposure to legacy forms technology (e.g., InfoPath) and migration approaches.

- Exposure to Copilot studio.

- Working knowledge of SharePoint Framework (SPFx).

- Basic understanding of SAP or other enterprise systems (preferred, not required).

- Knowledge of any JavaScript Frameworks like (Angular/ jQuery / Knockout / React /Vue.)

- Soft Skills:

- Exceptional problem-solving and analytical skills, with strong attention to detail.

- Excellent communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.

- Demonstrated ability to work with global teams, manage priorities, and deliver against timelines..


ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.