Senior HR Governance Manager

As a Senior HR Governance manager, you will lead and manage HR governance, compliance, and operational processes to ensure HR practices are properly controlled, well-documented, compliant with applicable regulations, and aligned with company policies and business requirements.

About the Job :

1. HR Governance & Compliance

- Implement and maintain HR policies, SOPs, guidelines, and internal controls.
- Ensure HR practices comply with applicable Indonesian employment regulations and relevant regulatory requirements for payment service providers / financial technology companies.
- Conduct regular reviews of HR processes to identify compliance gaps and control weaknesses.
- Maintain proper documentation and approval processes for HR activities.
- Monitor and follow up on HR compliance issues and corrective actions.

2. Audit & Regulatory Support

- Coordinate HR preparation for internal audits, external audits, and regulatory reviews.
- Prepare and provide HR documents and supporting data required for audits and regulatory requests.
- Ensure employee records, contracts, policies, SOPs, training records, and other HR documentation are complete and audit-ready.
- Track audit findings and coordinate with relevant stakeholders to ensure timely remediation and closure.
- Maintain proper records of audit evidence and regulatory submissions.

3. Employment & Workforce Governance

- Ensure proper administration and governance of employment arrangements, including permanent employees, PKWT, outsourcing, contractors, and secondment arrangements.
- Monitor the completeness and validity of employment contracts and related documentation.
- Ensure employee classifications, job descriptions, and employment documentation are properly maintained.
- Support the review of employment-related risks and provide recommendations to HR leadership.

4. HR Policy & SOP Management

- Draft, review, and update HR policies, SOPs, guidelines, and internal regulations.
- Ensure policies are properly communicated and implemented across the organization.
- Monitor policy implementation and identify areas requiring improvement.
- Coordinate policy socialization and maintain evidence of employee acknowledgement where required.

5. HR Data & Documentation Governance

- Ensure accuracy, completeness, confidentiality, and consistency of employee data.
- Monitor data consistency between HRIS and other relevant HR databases.
- Establish proper controls over employee data access, changes, and approvals.
- Ensure employee files and HR documentation are properly maintained and easily traceable.

6. Performance, Promotion & Rewards Administration

- Coordinate performance review, calibration, promotion, and salary review processes.
- Ensure the process follows established policies, approval mechanisms, and documentation requirements.
- Maintain appropriate records and supporting documents for employee movements and compensation changes.
- Support benchmarking and analysis for compensation and employee-related decisions.

7. Employee Relations

- Support the management of employee relations cases, grievances, disciplinary actions, and other employment-related matters.

- Ensure employee relations cases are handled consistently and properly documented.
- Work closely with Legal and HR leadership on complex employee relations matters.
- Monitor potential employment risks and escalate material issues appropriately.

8. Training & Competency Governance

- Monitor mandatory and regulatory training requirements.
- Maintain training, certification, and competency records.
- Coordinate with L&D and Compliance to ensure required training and certifications are completed on time.
- Support preparation of training-related documentation for audit and regulatory requirements.

9. HR Process Improvement

- Identify opportunities to improve HR processes, controls, and operational efficiency.
- Support HR automation and digitalization initiatives.
- Develop HR reports and dashboards to monitor compliance, process performance.
- Ensure process improvements maintain appropriate governance and control mechanisms.

10. Stakeholder Management

- Work closely with HR Operations, TA, L&D, Payroll, Compliance, Legal, Risk, Internal Audit, and business teams.

- Provide guidance to HR team members and business stakeholders regarding HR policies and processes.
- Coordinate cross-functional initiatives related to HR governance and compliance.

About You :

- Bachelor’s degree in Human Resources, Psychology, Business Administration, Law, or related field.
- Minimum 7–10 years of HR experience, with at least 2–3 years in a managerial/supervisory role.
- Experience in fintech, payment services, banking, financial services, or other regulated industries is highly preferred.
- Strong knowledge of Indonesian employment regulations and HR practices.
- Experience in HR governance, audit, compliance, policy development, and employee documentation.
- Experience working with Compliance, Legal, Internal Audit, or Risk functions is preferred.
- Strong attention to detail and documentation discipline.
- Strong English communication skills, both written and verbal, with the ability to communicate effectively with regional and international stakeholders.
- Good analytical, problem-solving, communication, and stakeholder management skills.
- Strong ownership and ability to manage multiple priorities in a fast-paced environment.

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