专员,在线服务岗

AIA Company LimitedShanghai, ShanghaiOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

主要负责全渠道运营业务咨询与专项工作执行,协助优化服务流程,数据统计分析等综合支持工作。

岗位职责:

1. 负责各渠道的运营业务咨询与办理,提供综合性服务解决方案;

2. 负责运营专项工作的推进与执行;

3. 协助主管对运营各系列服务流程进行优化,提出合理化建议;

4. 数据统计和分析、报告及推广文案的制作;

5. 服务单证及档案管理;

6. 主管交办的其他工作。

岗位要求:

1. 本科或以上学历,医学及相关专业优先;

2. 两年以上相关工作经验,掌握寿险产品知识、业务流程,具有两核专业优先;

3. 熟练使用Office办公软件,优秀的沟通协调能力;较强的培训讲授能力和文字撰写能力。

4. 认真负责,协作应变,勇于创新,合规、服务意识强。

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.