About this role
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Collection Admin to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities
- Collection Document– Coordinate with the Team Leader & Agent to follow up on outstanding payments and supporting documents (WHT, Collection Warning Letter, JNE Report).
- Cross-Department Coordination – Collaborate with Finance, Operations, and other internal teams to resolve documents collection issues.
- Data Analysis & Reporting – Analyze collection data, prepare reports & letter to support business decisions.
- Data Management & Reconciliation – Maintain data accuracy and assist in reconciling payments, disputes, and outstanding accounts.
- Compliance – Ensure collection activities follow internal policies and applicable regulations.
Requirements
- Bachelor’s degree in administration or a related field.
- 1–2 years of experience in Administration roles.
- Proficiency in Microsoft Excel, including pivot tables, lookup functions, and charts, as well as basic Microsoft Word skills for document preparation and business correspondence.
- Detail-oriented, with strong organizational skills and the ability to maintain accurate, well-organized documentation.