About this role
- Assist in preparing, organizing, and archiving FAB (Subscription Application Form) and other supporting customer documents to ensure proper documentation and recordkeeping.
- Monitor and track the progress of new customer telesales processes, including updating and maintaining status records regularly.
- Support the monitoring and tracking of customer collection status to help ensure customer records remain accurate and up to date.
- Maintain and update customer data in internal tracking files and systems to support the team's daily operations.
- Provide administrative support to the SMB Customer Value Management (CVM) team, ensuring documents and data are managed accurately and in a timely manner.
Requirements
- Final-year student or fresh graduate majoring in Management, Business Administration, Information Systems, or a related field.
- Familiar with Microsoft Excel, Microsoft Word, and Google Sheets.
- Detail-oriented, organized, and able to manage customer data and documents accurately.
- Have good communication skills and be able to work independently or in a team.
- Willing to work at Centennial Tower, South Jakarta.
Benefits
- Having opportunity for accelerate development & individual learning journey
- Internship Allowance