About this role
Food Runner Job Description
Position Summary
The Food Runner supports the service team by delivering food accurately and promptly from the kitchen to guests. This role helps maintain smooth service, ensures orders meet presentation standards, and contributes to a positive guest experience.
Essential Duties and Responsibilities
- Deliver food orders to the correct tables or service areas promptly.
- Verify items against order tickets and confirm presentation before delivery.
- Communicate with kitchen staff and servers about order status, special requests, and missing items.
- Assist servers with guest requests and follow-up as needed.
- Maintain clean, organized, and stocked service stations.
- Follow food safety, sanitation, and handwashing procedures.
- Clear dishes and assist with resetting tables when needed.
- Respond to guest questions courteously and direct concerns to a server or supervisor.
- Complete opening, closing, and side-work duties as assigned.
- Perform other related duties as needed.
Qualifications
- Strong communication and teamwork skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a guest-focused approach.
- Previous food-service experience preferred; training may be provided.
- Required food-handler certification, where applicable.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to carry trays and lift or move items as required.
- Ability to work varied shifts, including evenings, weekends, and holidays.