About this role
Generator Service Technician
Location: Charlotte, NC
Family | Can-Do Attitude | Integrity
At Roby Services, we dont just install and service equipment. We build trust, deliver quality, and treat every client like family. Our clients rely on us to keep their homes safe, comfortable, and powered when they need it most.
We are seeking a Generator Service Technician who specializes in generator repair, maintenance, and troubleshooting. This role is ideal for a skilled electrician who takes pride in technical work, enjoys solving complex problems, and is committed to keeping standby power systems running safely and reliably.
Whats in it for you?
- Competitive pay and bonus opportunities
- Nexstar Network training and development, with access to industry-leading resources to grow your skills and career
- Paid time off and paid holidays
- Comprehensive medical, dental, and vision insurance
- Life and disability insurance
- Flexible spending accounts and ancillary insurance
- 401(k) with company match
Qualifications
What makes you stand out?
- Proven experience in electrical work, generator service, repair, or maintenance
- Knowledge of standby generators, transfer switches, and backup power systems
- Ability to diagnose electrical and mechanical issues and perform effective repairs
- Experience with generator inspections, routine maintenance, and system testing
- Familiarity with electrical codes, safety standards, and manufacturer specifications
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Ability to explain technical issues and recommend appropriate repairs or maintenance
- Electrical license or certification preferred
- Generator manufacturer training or certification preferred
- Valid driver's license and a safe driving record
- Ability to work independently, manage service calls, and maintain accurate service records
- Upholds Roby Services core values of Family, Can-Do Attitude, and Integrity in every interaction
Responsibilities include but are not limited to:
- Diagnose, troubleshoot, and repair residential standby generators and related electrical components.
- Perform routine generator maintenance, including oil and filter changes, battery inspections, and system checks.
- Inspect and test generators, transfer switches, and backup power systems to ensure safe and reliable operation.
- Identify faulty components and recommend necessary repairs, replacements, or maintenance services.
- Explain technical issues, repair options, and maintenance recommendations to clients.
- Provide accurate estimates and document completed work, parts used, and follow-up recommendations.
- Follow electrical codes, safety regulations, and manufacturer guidelines.
- Maintain service tools, equipment, and company vehicle in good working condition.
- Coordinate with dispatchers, supervisors, and other technicians to complete service calls efficiently.
- Participate in ongoing technical training to stay current with generator technology and industry standards.
Why Roby Services?
Roby Services is part of the Roby Family of Companies, trusted since 1950. When you join us, youre not just starting a job. Youre building a career with a company that values skilled tradespeople, supports professional growth, and takes pride in doing the job right. We offer the best training in the industry, powered by Nexstar! We provide the tools, training, and support you need to deliver quality service and grow your expertise.
Ready to power homes and build a career with a company that values family, quality, and integrity?
Apply now and become part of the Roby Services team.