About this role
Shape the future of compliance risk management at one of the world's most influential financial institutions. Join JPMorgan Chase, a global leader in financial services operating in over 150 countries, and step into a role where your expertise directly strengthens how the firm meets its regulatory obligations. As a trusted advisor on regulatory change management, you'll have a seat at the table with senior leaders and the opportunity to drive meaningful process innovation. This is your chance to influence outcomes across an entire function and help build a culture of accountability and continuous improvement. If you thrive on complex challenges and want your voice to be heard at the most senior levels, this is where you belong.
As a Legal & Regulatory Change Management Governance Lead in the Office of Regulation and Document Governance, you'll deliver governance and oversight of regulatory change management activity completed across the Risk Management and Compliance function. You'll serve as a subject matter expert and trusted advisor on regulatory change processes within the firm, partnering with teams across Latin America, the United States, and Canada. Working independently and collaborating with cross-functional teams, you'll track regulatory change activities and help us understand related compliance risks. You'll leverage strong communication and stakeholder management skills to influence outcomes and support a culture of accountability. Together, we'll drive process innovation and shape the future of compliance risk management across the firm.
Job Responsibilities
- Oversee the performance of Risk Management and Compliance groups across Latin America, the United States, and Canada in all legal obligation assessment and regulatory change management activity through tracking of key performance indicators.
- Contribute to the design and implementation of future-state operational processes, leveraging technology and innovation.
- Build and maintain strong relationships with stakeholders, partners, and cross-functional teams to support adoption of best practice across the region.
- Analyze performance and risk metrics and facilitate root cause analysis, where required, to support timely escalation and senior management awareness of key issues and solutions.
- Deputize, as needed, for the Global Governance Lead on team management topics that are US time-zone aligned.
- Support region-specific firmwide regulatory exam submissions relating to the Risk Management and Compliance approach to evidencing compliance with Laws, Rules and Regulations and regulatory change management.
- Prepare and deliver high-quality presentations and materials for senior leadership and committee meetings.
- Represent the Risk Management and Compliance governance team lead at firmwide meetings that are time-zone specific.
- Provide thought leadership to drive key discussions and resolve complex issues across departments.
- Foster a culture of accountability, transparency, and continuous learning within the team.
Required Qualifications, Capabilities, and Skills
- Bachelor's degree
- Minimum 7 years of experience in Risk Management and Compliance, Legal, or similar regulatory-facing roles within financial services
- Demonstrated experience leading regulatory change management and governance, with the ability to operate independently and deliver results
- Familiarity with compliance and operational risk frameworks
- Strong organizational skills, with proactive issue identification and management
- Exceptional written and verbal communication skills, with the ability to influence and achieve consensus among diverse stakeholders, including senior executives
- Demonstrated experience in successful data storytelling
- Ability to analyze and resolve complex topics, balancing multiple priorities in a fast-paced environment
- Professional maturity, sound judgment, and confidence in expressing viewpoints to senior leaders
- Highly adaptable interpersonal skills, with the ability to collaborate across business and functional areas
- Demonstrated experience working in high-performing teams
Preferred Qualifications, Capabilities, and Skills
- Professional certification in compliance, risk management, or a related regulatory discipline
- Experience supporting regulatory exam submissions within a large, matrixed financial institution
- Working knowledge of Latin America, United States, and Canada regulatory environments
- Experience applying technology and automation tools to operational or governance processes
- Fluency in Spanish or Portuguese to support engagement across Latin America