Project Specialist - Work Management System (WMS) - Training Team

The Work Management System (WMS) Training Team is part of the WMS Team and helps provide continued support to the ever-changing business needs within Electric Operations. We seek a highly skilled and dedicated individual who will be responsible for instructing business users to effectively use a specialized suite of software applications. This role entails developing and editing course materials using a variety of tools in various settings and media, as well as delivering both onsite ad-hoc training and formalized classroom training at the companys learning center.

The Project Specialist also performs training needs analyses across different groups in Electric Operations, determines and develops training programs on the WMS applications, coordinates and schedules upcoming training sessions, communicates with internal and external customers to determine program opportunities, and participates in functional testing of the Work Management System applications in the training environment throughout each applications lifecycle.

Required Education/Experience
- High School Diploma/GED and 7 years of relevant work experience or
- Associate's Degree and 5 years of relevant work experience or
- Bachelor's Degree and 3 years of work experience

Preferred Education/Experience
- Master's Degree and 2 years of work experience

Relevant Work Experience
- Ability to work independently and collaboratively within a team environment. Required
- Strong presentation and facilitation skills, including the ability to design and handle group activities. Required
- Demonstrates a high energy level, an ability to prioritize work, and be able to handle multiple assignments while meeting deadlines. Required
- Demonstrated flexibility and ability to handle multiple tasks and assignments while working under tight deadlines. Required
- Powerful organizational, administrative, and decision-making skills, with strong attention-to-detail and the ability to develop and manage various materials effectively. Required
- Proven professional demeanor, along with exhibited confidence dealing with all levels of management and union personnel as well as outside vendors and contractors. Required
- Excellent problem-solving and troubleshooting skills. Required
- Ability to perform supervisory functions in support of or in the absence of the Team Leader. Required
- Exceptional written, oral, and interpersonal skills, with the ability to convey complex technical concepts in a clear and understandable manner. Required
- Adaptability and flexibility to deliver on-site and formal training sessions as required. Required
- Ability to train and transfer knowledge to peers and subordinates. Required
- 3-5 years Experience with building and posting trainings in various settings and media. Required
- Strong knowledge and expertise in the use of various software applications, including Microsoft Office products. Required
- Experience in curriculum development, instructional design, or a related role. Preferred
- Experience working in support of software applications for business organizations. Preferred
- 3-5 years Familiarity with learning technologies, multimedia development tools, and learning management systems (LMS). Preferred
- Experience in training and educating users on software applications, preferably in a formalized setting. Preferred

Skills and Abilities
- Well organized, detail oriented and flexible to handle multiple assignments
- Ability to work within tight timeframes and meet strict deadlines
- Strong written and verbal communication skills
- Ability to drive multiple projects to successful completion
- Well organized, detail oriented and flexible to handle multiple assignments

Licenses and Certifications
- Driver's License Required

Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.