About this role
Description
Hourly Pay
Reports to: Club Manager
Essential Functions
- Give excellent customer service to all members and guests
- Supervise the facility and staff during their appointed shift.
- Facilitate and communicate any member issues.
- Serve as Emergency/Medical first responder.
- Proactively meet all members needs and ensure all amenities are full .
- Be familiar with programming, house rules, and procedures.
- Be familiar with all Club operating systems.
- Be first responder for any medical situation or member issues.
- Report any necessary club repairs.
- Display knowledge of club processes and programs.
- Uphold our principle to “improve the day.”
Requirements
Qualifications
- Passion for leading a successful team.
- Current CPR/AED certification.
- Patience, tact and good communication skills.
- Knowledge of principles and processes for customer service.
- Solid work ethic.
- Commitment to our values: family, fun, hospitality, integrity, and care.
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.