About this role
About the Reading Fightin Phils:
The Reading Fightin Phils, Double-A affiliate of the Philadelphia Phillies, deliver exciting baseball and a rich tradition at FirstEnergy Stadium. Known for their strong player development history and passionate fan base, the Fightin Phils provide a fun and engaging experience for fans of all ages. With deep community ties and a commitment to excellence, Reading remains one of the most storied franchises in Minor League Baseball. As part of Diamond Baseball Holdings (DBH), the Fightin Phils are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.
About Diamond Baseball Holdings:
Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.
With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.
Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.
Position Overview:
The Reading Fightin Phils internship is a great learning experience for upperclassmen and recent college graduates who want hands-on experience in Minor League Baseball. The Fightin Phils are looking for enthusiastic and eager individuals to join the front office staff. The Retail Merchandise Intern gains experience in all areas of the teams retail operation by managing the merchandise store and online sales through the Shopify POS and Shopify E-Commerce platforms, while also supervising game day store staff.
Key Responsibilities:
Online Store
- Maintain and develop Rphils.com/shop
- Handle product imaging and layout using Adobe Photoshop
- Process, handle, and ship all internet orders through Shopify E-Commerce and Stamps.com
- Add new inventory to online and POS sales channels
- Implement new and updated creative site design
- Maintain daily reports, analytics, and inventory reports
Team Store Operations
- Assist customers in a high-volume environment
- Use the Shopify POS system to capture all walk-in and in-game sales, and keep up daily POS reporting
- Re-stock the store on game days and non-game days, including ticketing, pricing, and storage room management
- Set up portable retail units for home games
- Manage all store responsibilities on non-game days
- Manually personalize name and number jersey and t-shirt purchases
Inventory & Purchasing
- Implement daily inventory reports and standard inventory updates
- Track inventory levels throughout the season
- Re-order merchandise from existing licensed MiLB merchandise vendors as needed
Marketing & Community
- Work directly with the Marketing department to create daily, weekly, and monthly merchandise and team promotions
- Implement MiLB National hub third-party promotions
- Assist the Community Relations department with donation requests
- Perform all job tasks in compliance with the philosophy, policies, goals, and budget of the Reading Fightin Phils
Qualifications
Qualifications:
- Currently enrolled as an upperclassman or recent college graduate; business, marketing, retail management, or sports management preferred
- Strong customer service skills and the ability to interact professionally with fans
- Experience with Shopify or another POS or e-commerce platform preferred
- Proficiency in Adobe Photoshop preferred
- Strong organizational skills and attention to detail, especially with inventory
- Leadership skills and the ability to supervise and train part-time staff
- Ability to multitask and stay organized in a fast-paced, high-volume environment
- Team-minded, with the ability to work both independently and as part of a group
- Proficiency in Microsoft Office, including Excel
- Willingness to learn and try new things
- Flexibility to work evenings, weekends, and holidays, including all home games
- Ability to lift up to 25 pounds and spend extended time on your feet