Foot, Ankle & Trauma Specialist

Description

Summary:

The Foot, Ankle and Trauma Specialist (FA&T Specialist) is responsible for executing sales strategies and tactics to achieve sales quotas and key business metrics in support of Arthrex’s extremities and trauma lines of products. This role will provide support and service primarily in the operating room, with the ability to cover clinical cases as well.

Essential Responsibilities:

- Collaborate with the teams within the region, peer Sales Specialists, and Specialty Managers to develop a strong sales strategy that aligns with customer needs
- Promote and sell medical products, devices, or supplies to achieve sales targets; recommend products and methodologies to surgeons
- Ensure the safe and effective use of our products in the operating room by providing clinical and educational value
- Assist in covering surgical cases in assigned territory
- Regularly review service agreements for past service logs and needs, to assist with recommendations to current and future accounts
- Attend sales meetings and complete all educational courses/workshops required by the Medical Education Coordinator and Agency Owner
- Complete sales reports as requested by Management
- Maintain accurate records of sales activities, customer interactions, and orders; submit bill only orders through RedSpot
- Stay updated on industry trends, competitor activities, and new product developments
- Partner with internal sales force to build relationships with surgeons, physician assistants, nurses, technologists, key administration and purchasing personnel and uncover opportunities for sales and service
- Assist in training Technology Representatives in the field and during Fortis University on extremities and trauma products
- Participate in activities, including labs, industry meetings, and trade shows, when necessary to help showcase extremity and trauma products
- Identify customer needs and propose creative solutions that align with business objectives and guidelines, including pricing/billing in line with company policies
- Works cross functionally with Arthrex corporate, sales operations, regulatory, sales and finance to accomplish objectives

The above statements describe the general nature and level of work being performed as a Sales Specialist. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned, as required.

Requirements

Minimal Requirements:

- Bachelor’s degree, or equivalent relevant experience
- Successful completion of Extremities & Trauma Initial Onsite Training (IOT) prior to or within 12 months of start date
- Proven success in Territory Manager, or equivalent role
- Valid driver’s license, clean driving record and reliable transportation
- Adaptability and critical thinking skills
- Problem-solving skills and ability to provide action-oriented solutions
- Embody and demonstrate a competitive spirit
- Self-motivated with strong organizational and time management abilities
- Excellent communication, negotiation, and interpersonal skills
- Resilience and adaptability in a competitive sales environment
- Willingness and ability to travel frequently
- Proficiency in using Microsoft Office and smart phone technology

Work Environment

The FA&T Specialist will spend a lot of time travelling to meetings, hospitals and practices to meet with potential customers and to surgeries. Instead of sitting behind a desk, the FA&T Specialist will be constantly interacting, problem solving and adapting to the needs of healthcare providers and the business.

Physical Requirements

- Sitting for Long Periods: Specialists spend a lot of time driving between hospitals, clinics, and meetings; Due to locations of training, meetings and company functions, periodic airline travel is required.
- Standing for Long Periods: Specialists will often be present in operating rooms or product demonstrations where they need to stand, observe, and engage with medical professionals.
- Lifting & Carrying: Medical devices can range from small tools to heavy equipment, requiring Specialists to transport and set up displays or training materials (up to 50 lbs.)
- Walking Between Locations: In large hospitals or medical facilities, Specialists may need to walk extensively to visit different departments.
- Dexterity & Fine Motor Skills: Setting up and demonstrating equipment may require precise handling and the ability to troubleshoot technical issues.