Communications Specialist - Workplace Health and Safety, Operations Internal Communications

Description

Amazon is seeking a talented Internal Communications Specialist to join the Operations Internal Communications (OIC) team within Global Safety, Technology, and Central Services (GSTC). In this role, you will develop and execute strategic internal communications that position workplace health and safety (WHS) programs as meaningful investments in our people.

You will own program communications plans for safety initiatives, support global campaign execution, create compelling storytelling content, and partner cross-functionally with WHS Product Marketing, Safety Engagement, and regional teams. This is a high-visibility role that directly supports Amazon's mission to be Earth's Best Employer and our commitment to making safety the company's highest priority.

Key job responsibilities
Program Communications

- Develop comprehensive communication strategies for WHS program launches; coordinate with WHS Safety Engagement team
- Build manager toolkits with talking points, FAQs, and conversation guides for site Ops leadership
- Coordinate program launch communications across multiple sites and regions
- Coordinate with international communications partners on applicable safety communications

Campaign Content Development
- Provide content support for three global internal campaigns
- Produce campaign performance summaries for stakeholder meetings
- Translate campaign metrics into narratives highlighting employee engagement
- Coordinate with regional teams on localized content adaptation across 23+ countries

Positioning WHS Programs
- Develop strategic messaging frameworks
- Create storytelling that demonstrates how Amazon listens and acts on feedback
- Produce case studies showcasing safety improvements and their impact
- Partner with WHS Product Marketing on shared comms plans

Evergreen Content & Storytelling
- Contribute to evergreen safety content library
- Leverage AI tools to accelerate content production
- Create customizable templates and playbooks for regional teams running global safety content
- Develop assets covering safety fundamentals
- Ensure visual assets meet WHS requirements

Cross-Functional Collaboration
- Attend planning sessions and meetings with WHS teams
- Coordinate with PR for major safety announcements
- Support escalations and high-stakes communications in partnership with senior team members
- Liaise with adjacent teams on cross-portfolio communications as needed

About the team
The Global Safety, Technology, and Central Services team within OIC is responsible for delivering business and functional communications to Operations front-line employees and managers globally. Safety is Amazon's highest priority. The WHS internal communications portfolio manages major global campaigns annually, a growing evergreen content library, and dozens of WHS-led projects requiring associate- and manager-facing communications.

The 2026 WHS communications strategy centers on two key priorities: championing a "Safe to Go" proactive safety culture and returning to safety basics through authentic associate voices and regionalized content.

Basic Qualifications

- 5+ years of recent professional communications or public relations experience
- Bachelor's degree
- Experience in professional communications or public relations
- Experience in developing and managing marketing or channel programs
- 5+ years of content editing/writing experience
- Experience in building and managing programs
- Experience managing multiple projects, prioritizing, planning, and managing time

Preferred Qualifications

- Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
- Experience developing and executing campaigns across a multitude of timezones and languages
- Experience using content management systems and content tools
- Experience driving high performance content and growth within a world class content company
- Experience partnering with product or program management teams
- Experience experience using data and metrics to measure impact and determine improvements
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 90,300.00 - 121,900.00 USD annually
USA, VA, Arlington - 100,300.00 - 135,400.00 USD annually
USA, WA, Seattle - 100,300.00 - 135,400.00 USD annually