About this role
About the Role:
We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business.
This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results. You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team.
If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you.
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.
What Success Looks Like:
- Early ownership → Within your first 30 days, you’ve taken on problem, formed a point of view, and shipped, tested or killed something real.
- Measurable impact shipped → Initiatives launch with defined success metrics and get real post-launch analysis, including the second- and third-order “why” questions that shape the next iteration.
- Decisions driven by customer insight → A continuous discovery loop is running where one didn’t exist, and what you learn from customers visibly changes what gets prioritized.
- Focus on what matters → Effort has moved toward the opportunities with the greatest customer and business impact, and away from work that wasn’t paying off.
- Direction from ambiguity → You own your problem space end to end, with a clear plan grounded in customer evidence and business priorities.
- Raising the bar → The team ships faster and thinks more sharply because of how you frame problems, bring the right people together, and give feedback.
What You'll Do:
- Own consumer product problems end to end. Take responsibility for defined areas of the TodayTix experience and their KPIs, from identifying opportunities through delivery, measurement, and iteration.
- Find and test the right problems: start from customer needs and business priorities, and validate with research, experiments and AI prototypes before committing resources
- Make decisions with conviction. Develop a clear point of view with imperfect information and communicate your reasoning.
- Collaborate to get things done. Partner closely with engineering, design, analytics, and commercial stakeholders to align on priorities and deliver meaningful improvements to the customer experience.
We're Looking for Someone With:
- Consumer product experience. You’ve built products people use and know how to connect customer needs to business outcomes.
- A track record of ownership. You can explain not just what you shipped, but why it mattered and what you’d do differently.
- Strong product instincts and range. You think on your feet and can break down unfamiliar problems, even outside your expertise.
- An entrepreneurial mindset. You take initiative, question whether work is worth doing, and don’t need a fully formed brief to start.
- A data-informed, customer-centric approach. You test your thinking with evidence and change your mind when the facts change.
- Practical fluency with AI. You use AI daily to research, analyze, and prototype, and know when its output needs a second look.
- Strong communication and collaboration skills. You explain your thinking clearly and bring people along without formal authority.
- Startup or growth-stage experience is a big plus. You’ve made progress without an established playbook.
- A genuine enthusiasm for theatre and live entertainment.
Good to Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are some of our favorites:
-Hybrid work environment (blend of in-office and at-home days)
-Up to 4 weeks per year of flexible 'work from anywhere'
-Healthcare, vision, and dental plans, with generous contributions from the company
-Life and disability insurance
-Paid Parental Leave
-Generous 401(k) Matching
-Flexible Paid Time Off
-Free membership to One Medical Group & Employee Assistance Program
-Annual Professional Growth Budget
-Employee donation matching
-Employee Referral Program
-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.
For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.
Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.
We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.
To learn about the Perks and Benefits outside of the salary, please check out our "Good to Know" section!