Audit Supervisor

Audit Supervisor

Location: Montgomery, AL or Birmingham, AL
Salary Range: $70,000–$90,000 annually, depending on experience

Position Overview

We are seeking an experienced Audit Supervisor to oversee workers’ compensation payroll audit operations, support a team of audit professionals, and ensure accurate, timely, and consistent audit results. This position combines hands-on technical auditing responsibilities with workflow coordination, quality control, vendor management, and employee development.

The Audit Supervisor will work closely with department leadership to improve processes, maintain compliance with applicable industry guidelines, and deliver a positive experience for policyholders and business partners. This is also an opportunity for an experienced audit professional to develop into a broader management role as part of a planned leadership transition.

Key Responsibilities

Team Leadership and Workflow Management

- Coordinate daily audit operations and distribute assignments among internal staff, independent auditors, and external service providers.
- Monitor workloads, turnaround times, productivity measures, and quality standards to ensure established goals are met.
- Provide coaching, training, and constructive feedback to support employee development and improve team performance.
- Partner with department leadership to evaluate results, identify service gaps, and implement corrective actions.
- Work collaboratively with underwriting, business development, marketing, information technology, and risk management teams.

Workers’ Compensation Audit Operations

- Perform and oversee workers’ compensation payroll audit activities, including year-end and policy cancellation audits.
- Review completed audits for accuracy, appropriate classification, supporting documentation, and adherence to applicable rules and procedures.
- Research workers’ compensation classification requirements and audit guidance through NCCI and other recognized industry resources.
- Coordinate with independent auditors and vendors to resolve discrepancies, address quality concerns, and maintain timely completion of assigned work.
- Support relationships with policyholders, brokers, and other stakeholders by communicating audit findings and helping resolve questions or disputes.
- Ensure audit information is accurately recorded in internal systems to support billing and invoicing processes.

Monthly Reporting and Process Improvement

- Support oversight of monthly payroll reporting processes, including the submission of actual payroll figures and related premium calculations.
- Collaborate with department leadership and technology partners to improve audit systems, workflows, and operational efficiency.
- Assist with the implementation of new payroll audit software and help ensure a smooth transition for internal staff and external audit partners.
- Identify opportunities to reduce delays, improve consistency, and strengthen quality control.
- Recommend practical solutions to operational challenges and adapt to changing workloads and business priorities.

Required Qualifications

- Demonstrated professional experience conducting workers’ compensation payroll audits.
- Strong understanding of payroll practices, workers’ compensation class codes, audit procedures, and applicable industry rules and regulations.
- Ability to research, interpret, and apply guidance from NCCI and other relevant industry sources.
- Experience evaluating audit documentation, validating payroll information, and identifying discrepancies.
- Familiarity with payroll audit software and related systems; experience with Insurity is a plus.
- Proficiency in Microsoft Excel, Word, and Outlook, including the ability to review and analyze payroll data in spreadsheets.
- Strong written and verbal communication skills, with the ability to explain audit findings clearly and professionally.
- Effective problem-solving, negotiation, and conflict-resolution skills, particularly when addressing questions or disagreements regarding audit results.
- Excellent organizational skills and the ability to manage multiple assignments, competing priorities, and time-sensitive deadlines.

Leadership and Professional Attributes

- Experience coordinating the work of employees, independent contractors, or third-party vendors.
- Ability to establish priorities, monitor performance, and maintain accountability for deadlines and work quality.
- Strong attention to detail and commitment to accurate, consistent audit practices.
- Sound judgment, initiative, and the ability to work through complex or unfamiliar audit situations.
- Adaptability and a continuous-improvement mindset.
- Dependable, collaborative, and committed to professional growth.

Preferred Qualifications

- Previous supervisory or team leadership experience.
- Familiarity with monthly payroll reporting and premium calculations based on actual payroll.
- Experience with audit system implementations, workflow improvements, or vendor performance management.
- A demonstrated ability and interest in progressing into a department management position.

Relevant workers’ compensation payroll audit experience is the primary qualification; a college degree is not required in place of applicable experience.

Career Opportunity

This position offers the opportunity to contribute immediately to an established audit operation while preparing for increased leadership responsibility. The successful candidate will have the potential to advance into a management role based on performance, business needs, and readiness to assume broader departmental responsibilities.

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