Leave Specialist

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Leave Specialist will be responsible for monitoring the medical management of LOA, FMLA, Worker's Compensation claims, Return-To-Work (RTW) Program administration tasks, delivering excellent customer service and best practices. The incumbent will employ principles in FMLA, MLOA, WC, RTW, WC, and Transitional duty case management, early intervention, safe return to work and workplace accommodation in partnership with employees, supervisors, and managers.

Main accountabilities include:

- Manages the leave processes include administration of the following areas for the organization: FMLA, MLOA, WC, RTW, WC, and Transitional duty.

- Sources and maintenance of all technology needs related to leaves. Effectively manages vendor relations and looks for overall efficiency.

- Monitor and strategically address areas of concern by working with multiple stakeholders to improve loss time.

- Responsible for staying abreast of trends and innovations in the field of Leaves of Absence and keep current on legislative and regulatory issues at the State and Federal level (FMLA, Pregnancy Discrimination Act, ADA, TDI, LTD, Sick Leave Laws, etc.) also taking into consideration the provision of the various collective bargaining agreements.

- Serves as the subject matter expert for leave programs working together with other stakeholders.

- Maintains confidentiality of sensitive information; ensures compliance with HIPAA.

- Conducts with internal and external audits as needed.

- Makes decisions on reasonable accommodations and interactive process.

- Meets regularly with managers, labor relations and employee relations to develop sound strategies for a mutually beneficial resolution to workforce management.

- Ability to implement and Administer the Companys Return to Work Program

- Identifying potential assignments for RTW when transitional duty is identified within the employees medical restrictions and coordinated RTW offers.

- Ability to train business partners on the companys return to work process.

- Building strong relationships between employee, vendor, and management to understand and revamp the RTW process.

- Collaborating with employees, management, insurance carriers and health care providers in their proactive and confidential management of occupational absences

- Interacting with both employees and medical providers, assuring that required documentation is completed in a timely manner.

- Develop proactive RTW strategies that support the employee, and the business needs and expectations.

- Tracking and identifying workplace trends and assisting in the effective implementation of programs to address trends.

- Supporting the RTW process through data analysis and records keeping

- Delivering superior customer service

- Performs other duties as assigned.

Safety, Security and Compliance

All employees have a responsibility and duty while at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.

- Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.

- Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.

- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.

- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.

- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.

- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.

- Fully understand the company health and safety policy.

- Attend training courses as may be arranged by the Company.

Qualifications and Experience

- Completion of post-secondary education or equivalent combination of education and demonstrated work experience in a related field.

- Demonstrated experience in developing, implementing, and monitoring return to work and accommodation programs.

- Demonstrated experience interpreting relevant employment, workers compensation and disability policy, procedure, legislation and regulations.

- progressive experience with timely, safe return to work strategies

- Knowledge of Workers Compensation law and familiar with ADA, FMLA and state equivalent leave laws

- Understanding of current Absence Management best practices for both occupational and non-occupational illnesses and injuries

- Self-motivated highly organized with the ability to manage multiple tasks, meet tight deadlines in a fast-paced, constantly changing, high-demand work environment and to prioritize to drive tasks and projects to completion.

- Solid time-management, problem-solving and analytical skills

- History of strong communication skills both oral and written

- Solid knowledge of computers and software applications programs including Microsoft Windows NT, Word, Excel, Power Point, Claims Management, and Outlook required.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.