DONOR ROOM RECEPTIONIST (NORMAN, OK)

Our Blood InstituteNorman, OklahomaOn-siteFull-timeNew grad, 0–1 yearsListed 7 hours ago

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About this role

START YOUR CAREER WHILE SAVING LIVES

Location: Norman, OK

Pay: $13.00 an hour or based on education and/or experience plus shift/weekend differential; $500 bonus after 6 months and $1,000 bonus after 1 year!

Benefits: Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc.

Days and Hours: Varied to include weekends (Full Time)

Position:

Efficiently manage the donor registration process as well as track all guests/visitors to Institute facility, ensuring that each person is greeted in a friendly and professional manner.

Qualifications:

- High school diploma or equivalent

- Outstanding customer service skills

- Ability to maintain a calm and pleasant attitude when dealing with upset individuals

- Full knowledge of computers and software, including Microsoft Office products

- Great keyboarding skills as well as ability to handle multi-line phone system

- Good critical thinking skills that would allow for good judgment calls when necessary

Primary Responsibilities:

- Maintain a pleasant and welcoming attitude for all individuals who present in the donor center.

- Answering phones.

- Greet and register all donors via appropriate SOP and data systems.

- Greet and sign in all visitors to OBI, notifying appropriate staff.

- Provide pleasant communication to waiting donors letting them know approximate wait times, thanking them for their patience.

- Properly stock and maintain the canteen area including promotional items.

- Administrative support for center supervisor as needed.