Department Supervisor (31096)

Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!

As a Department Supervisor at Pentagon Technologies, you will be responsible for overseeing the daily operations of the Chemroom department. You will lead and develop a team of Chemroom Operators to ensure the safe, efficient, and timely processing of customer parts while meeting production schedules, quality requirements, and regulatory standards. You will promote a strong safety culture, monitor department performance, drive productivity improvement, and provide hands-on coaching and mentoring to both new and existing employees. Success in this role requires strong leadership, operational excellence, and the ability to foster a collaborative, high-performing team environment.

Key Responsibilities:

- Lead daily Chemroom operations to achieve safety, quality, delivery, and productivity objectives.

- Promote and enforce all safety policies, procedures, and regulatory requirements, ensuring a safe work environment for all employees.

- Monitor department output and workflow to meet production schedules and customer commitments.

- Coach, train, and mentor new and existing Chemroom Operators, supporting skill development, cross-training, and career growth.

- Conduct regular performance discussions, provide constructive feedback, and hold employees accountable to established expectations.

- Ensure compliance with chemical handling, hazardous waste, environmental, and facility operating procedures.

- Track and analyze key performance indicators (KPIs), including productivity, quality, safety, attendance, and efficiency.

- Investigate operational issues, identify root causes, and implement corrective actions to improve department performance.

- Collaborate with Quality, Maintenance, Production, and other functional teams to resolve issues and optimize processes.

- Drive continuous improvement initiatives focused on reducing waste, improving throughput, and enhancing overall operational effectiveness.

- Maintain accurate department records, documentation, and reporting requirements.

- Support staffing, scheduling, and resource planning to ensure appropriate coverage and efficient operation of the department.

Qualifications

Education

- High school diploma or GED required.

- Associate's degree or Bachelor's degree in Manufacturing, Industrial Technology, Chemistry, Engineering, Operations Management, or a related field preferred.

- Equivalent combination of education and relevant experience may be considered.

Experience

- 3-5+ years of experience in a manufacturing, industrial processing, parts cleaning, chemical processing, metal finishing, or related production environment.

- 1-3+ years of supervisory, lead, or team leadership experience.

- Experience overseeing hourly production employees in a fast-paced, safety-sensitive environment.

- Proven track record of meeting production, quality, and operational performance goals.

Knowledge & Skills

- Strong knowledge of chemical handling, hazardous materials, PPE requirements, and workplace safety practices.

- Understanding of environmental, health, and safety (EHS) regulations and compliance requirements.

- Experience with production scheduling, workflow management, and performance metrics.

- Ability to train, coach, mentor, and develop employees at varying skill levels.

- Strong problem-solving and decision-making skills with the ability to address operational issues in real time.

- Experience conducting performance evaluations, providing feedback, and managing employee performance.

- Working knowledge of quality systems, process controls, and continuous improvement methodologies.

- Strong communication and interpersonal skills with the ability to collaborate across departments.

- Proficiency with Microsoft Office and production reporting systems.

Work Environment:

Must be able to function well in an office environment. Must also be able to work in a controlled chemical and wastewater environment.

Physical Demands:

Must pass company required hearing, physical and drug screening tests. The employee is regularly required to sit and stand, reach with hands and arms and perform light routine office work, which includes computer workstation usage must be able to lift 50 lbs. without assistance and perform production floor walk through continuously.

Perks of Working at Pentagon Technologies
At the end of the day, our strength comes from our people, and we are determined to recognize and promote your wellbeing—be it professionally, financially, physically, or mentally.

- Generous PTO

- 401K program with employer matching contribution

- Health, dental, vision Insurance (with generous employer contribution)

- Long-Term Disability (LTD) Insurance (fully employer paid)

- Life and AD&D (employer paid & voluntary option)

- Employee Assistance Plan (EAP)

Be advised that Pentagon Technologies does not offer relocation assistance for this position. Candidates who do not reside near the posted location will be responsible for covering all relocation costs. By applying for this position, candidates acknowledge and agree that they will be solely responsible for any expenses incurred in relocating to the area if selected for the role.

Pentagon Technologies is proud to be an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion, or other employment of associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

To all recruitment agencies: Pentagon Technolo gies does not accept agency resumes. Please do not forward resumes to our job's alias, Pentagon Technologies employees or any other company location. Pentagon Technologies is not responsible for any fees related to unsolicited resumes. In the absence of a signed Recruitment Fee Agreement, Pentagon Technologies will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Pentagon Technologies explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

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