Assistant Director of People & Culture

Four Seasons Hotels LimitedEgyptOn-siteFull-timePrincipal, 12–15+ yearsListed 1 hour ago

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About this role

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

About the role

The Assistant Director of People & Culture is a key contributor to shaping and nurturing an exceptional employee experience that reflects the values and culture of Four Seasons. Partnering closely with hotel leaders, this role supports the execution of the People & Culture strategy across all stages of the employee journey, creating an environment where team members feel valued, engaged, and empowered to succeed.

This position champions a culture of care, inclusion, and excellence by supporting talent acquisition, retention, engagement, and development initiatives. The Assistant Director of People & Culture provides leadership and guidance across People & Culture operations, employee relations, learning and development, performance management, and team member wellbeing, while ensuring compliance with applicable labor regulations and Four Seasons standards.

What you will do

- Partner with department leaders to support the execution of the People & Culture strategy and foster an engaged, high-performing workforce.
- Oversee the full employee lifecycle, including recruitment, onboarding, talent development, performance management, career growth, and offboarding.
- Lead and support recruitment initiatives to attract, select, and retain top talent in alignment with Four Seasons standards and business needs.
- Serve as a trusted advisor to managers and employees, providing guidance on employee relations matters, performance concerns, and workplace policies.
- Champion employee engagement, recognition, wellness, and diversity initiatives that enhance the overall employee experience and strengthen our culture of care.
- Support the planning and execution of learning and development programs, leadership training, and succession planning initiatives.
- Ensure compliance with local labor laws, company policies, and Four Seasons People & Culture standards while maintaining accurate employee records.
- Analyze People & Culture metrics and trends to identify opportunities for continuous improvement and support strategic decision-making.
- Assist in managing People & Culture operations, budgets, and administrative processes to ensure efficiency and exceptional service delivery.
- Act as a role model for Four Seasons values, promoting collaboration, excellence, inclusion, and a people-first culture throughout the hotel

What you bring

- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of progressive Human Resources/People & Culture experience, with at least 2 years in a leadership or management role, preferably within luxury hospitality.
- Strong knowledge of employee relations, talent acquisition, labor legislation, performance management, and learning & development practices.
- Excellent interpersonal, communication, and coaching skills, with the ability to build trusted relationships across all levels of the organization.
- Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, service-focused environment while maintaining confidentiality and professionalism.

What we offer:

- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals

Schedule & Hours:

- Full Time