About this role
SAIC is seeking an experienced IBCS Regional Lead to direct operational execution and mission support across a geographically dispersed group of Integrated Battle Command System (IBCS) sites. The Regional Lead serves as the primary operational leadership point for the assigned region, translating program priorities into coordinated site-level action while maintaining readiness, customer confidence, and continuity of support.
This full-time position is fully on-site at Redstone Arsenal, Alabama. The Regional Lead reports to the Operations Manager, supervises multiple site leads, and requires up to 50% travel to CONUS and OCONUS customer locations.
The successful candidate will lead distributed field-support personnel, synchronize competing requirements, and integrate field operations with technical, logistics, training, property, security, travel, and program-management functions. This position requires a leader who can make sound day-to-day decisions within delegated authority, communicate difficult information clearly, and promptly elevate contractual, funding, scope, safety, security, or other material risks to the appropriate authority.
KEY RESPONSIBILITIES
- Direct day-to-day operational execution across multiple IBCS sites within the assigned region.
- Supervise multiple site leads and provide performance management, leave management, staffing, employee development, expectations, and accountability.
- Translate program priorities into regional operating plans, site tasking, staffing coverage, schedules, and measurable outcomes.
- Maintain visibility of personnel, system, equipment, training, fielding, maintenance, and customer-support readiness across the region.
- Lead, coach, and develop geographically dispersed site leads and field-support personnel while sustaining accountability despite limited face-to-face contact.
- Serve as a trusted customer-facing representative to supported Army organizations, site leadership, senior stakeholders, and the IBCS program office.
- Deliver timely and candid status, including limitations, schedule impacts, recovery plans, and decisions required from leadership or the customer.
- Prioritize competing fielding, test, training, maintenance, travel, and surge-support requirements; allocate or recommend resources within delegated authority and communicate tradeoffs to affected stakeholders.
- Integrate regional activity with systems integration, field service, logistics, training, property, security, deployment, travel, program control, and other program functions.
- Identify operational and program risks early, assign and track mitigation actions, and escalate matters involving scope, funding, contractual direction, safety, security, or customer commitments.
- Establish and maintain an accurate reporting rhythm for readiness, staffing, schedule, risks, actions, and customer concerns.
- Maintain operational continuity during deployments, leave, staffing gaps, urgent customer requirements, and changes in mission tempo.
- Support process improvement, lessons learned, cross-training, succession coverage, and standardization across regional sites while accounting for legitimate site-specific requirements.
- Travel to supported sites and customer locations as mission needs require
Education Requirements:
- Bachelor's degree in any field and nine (9) or more years of related experience, or a master's degree in any field and 8 or more years of related experience; Six (6) additional years’ experience can be considered in lieu of degree.
Clearance Requirements:
- Active Secret security clearance required by the start date and must be maintained throughout employment.
- U.S. citizenship required.
Required Qualifications:
- Five or more years of experience leading geographically dispersed technical or operational personnel, multiple locations, or comparable complex operations.
- Demonstrated U.S. Army experience through military service, Army civilian employment, or contractor support to Army programs or units.
- Demonstrated experience planning and coordinating personnel, schedules, priorities, and resources in a complex, high-operational-tempo environment.
- Demonstrated ability to represent an organization directly to Army customers and senior leaders, including communicating limitations, schedule impacts, risks, and recovery options.
- Demonstrated judgment in resolving competing operational priorities, identifying risk, and escalating matters outside delegated authority.
- Strong written and verbal communication skills, including the ability to translate technical or operational complexity into information leaders can use to make decisions.
- Ability to travel up to 50%, including travel to CONUS and OCONUS locations.
- Ability to obtain and maintain a U.S. passport and meet applicable medical, security-training, country-clearance, theater-entry, and deployment requirements for supported locations.
Preferred Qualifications
- Direct experience with IBCS.
- Experience supporting operations in the Pacific region, at OCONUS locations, or with allied-partner or Foreign Military Sales missions.
- Experience with Integrated Air and Missile Defense, Army air defense, mission command, command-and-control systems, field service, sustainment, systems integration, testing, training, or logistics.
- Experience as a regional manager, operations manager, field-operations lead, site lead, senior field service engineer, sustainment lead, or military operations leader.
- Formal civilian supervisory experience or comparable military leadership experience.
- Experience developing site leads, building cross-site coverage, and improving employee retention or team resilience.
- Familiarity with field-support readiness, technical issue escalation, configuration discipline, property accountability, travel and deployment requirements, and customer reporting.
Work Environment:
- Work is performed fully on-site at Redstone Arsenal and, when traveling, at office, laboratory, military-installation, and field locations based on mission requirements.
- Ability to travel by commercial or military transportation and work at CONUS and OCONUS customer locations.
- Ability to comply with applicable site-access, safety, security, medical, and theater-entry requirements.