Digital Account Manager

Do you enjoy building customer relationships, driving business growth, and utilizing digital tools to create customer value?? Do you enjoy being accountable, managing your own tasks, and delivering outcomes in a modern sales environment?

We are looking for a commercially driven...

Digital Account Manager

to join our Nordic OEM Sales team.

As a Digital Account Manager, you will have full end-to-end responsibility for a portfolio of OEM customers across the Nordic region. You will own and develop the customer relationship across the full commercial cycle—from sales development, opportunity management, quotations, and systematic follow-up through to order handling and delivery coordination. The role is built on developing existing customer relationships while continuously identifying and securing new business opportunities through digital sales activities and targeted customer outreach.

As part of SKF's Digital Account Management journey, you will work at the forefront of digital sales transformation. You will leverage modern sales tools, data-driven insights, and new ways of working to improve customer engagement, increase efficiency, and create sustainable growth.

Your responsibilities

- Manage and develop OEM Customer portfolio across the Nordic region, primarily through digitals channels.

- Take full ownership of customer relationships, commercial activities, and orderbook management.

- Promote profitable growth by retaining customers, expanding existing accounts,

- Ensure timely follow-up of opportunities, quotations, contracts, and customer requests.

- Identify and acquire new customers

- Use C4C, SAP, Power BI, and similar tools to manage customer data, prioritize sales activities, improve efficiency, and strengthen the customer experience.

- Contribute to developing best practices, digital processes, and ways of working across the Nordic Digital Account Management community.

We are looking for someone who

- Has experience in B2B sales, account management, customer service, or another customer-facing commercial role.

- Enjoys owning customer relationships and delivering measurable business results.

- Has a solid commercial mindset and can turn customer opportunities into growth.

- Is comfortable working with CRM systems, sales processes, and digital tools.

- Uses data and insights to prioritize activities and make decisions.

- Thrives in a collaborative, international environment.

- Communicates effectively in Finnish and English. Swedish language skill is considered an advantage.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

Why join SKF?

This is an opportunity to join a global industrial leader and take an active role in shaping the future of digital sales. You will be responsible for your own customer portfolio and play a direct role in shaping how we connect with customers, use data, and improve working methods.

You will work in an international Nordic organization, collaborate with experienced colleagues across functions, and gain broad exposure to customers, industries, and technologies. SKF also creates many opportunities for continuous learning, career development, and long-term growth.

At SKF, innovation, sustainability, and digitalization are central to how we create value. You will contribute directly to profitable growth, improved customer experience, and SKF’s ongoing transformation.

Some additional information

The preferred location for this position is , Finland, Espoo , but other Nordic locations may also be considered. Local contract.

For questions regarding the recruitment process, please contact Simona Collino at  [email protected], or Lidia Zawistowska at [email protected] , Talent Acquisition Europe & Africa.  Please note that we can't accept applications via email .

At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter.

Is this you?  
If the answer is yes, submit your application no later than November,10 2026 .

Candidates will hear from us shortly after the final application date .