About this role
Who we are:
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.
Who You Are: (Job Summary)
The Manager, Third-Party Risk Management (TPRM) leads the enterprise's third-party risk management program and team. This role is responsible for the governance, execution, and continuous improvement of processes used to identify, assess, monitor, and manage risks associated with suppliers, service providers, and technology vendors. The role partners closely with Procurement, Safety, Privacy, Legal, and business stakeholders to ensure third-party risks are appropriately managed while supporting business objectives.
What You Will Do: (Job Responsibilities)
- Lead and develop the Third-Party Risk Management team, including workload planning, performance management, and employee development.
- Manage the enterprise TPRM program, including vendor risk assessments, due diligence, issue management, continuous monitoring, and reporting.
- Establish and maintain TPRM policies, standards, procedures, and risk methodologies.
- Serve as an escalation point for high-risk vendors, significant findings, risk acceptances, and remediation activities, driving cross-functional alignment and ensuring risks are appropriately reviewed, communicated, and addressed.
- Provide oversight of TPRM platforms and supporting technologies, including platform strategy, configuration, process optimization, reporting, automation, and overall program effectiveness.
- Build strong partnerships with Procurement, Legal, Safety, Privacy, Business Continuity, and business owners throughout the vendor lifecycle.
- Provide leadership and stewardship for Third-Party Risk Management governance forums and steering committees while partnering with stakeholders involved in technology review and approval processes.
- Provide executive reporting and actionable insights regarding vendor risk exposure, emerging risks, program performance, and risk mitigation activities.
- Drive continuous improvement initiatives that increase efficiency, scalability, and risk visibility across the enterprise. Other duties as assigned.
What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications)
- Bachelor's degree or equivalent professional experience.
- Five or more years of experience in Third-Party Risk Management, Vendor Risk Management, Information Security, Procurement, Risk Management, or related fields.
- Three or more years of leadership experience.
- Proven ability to lead risk-based governance programs and cross-functional initiatives.
- Experience managing and optimizing third-party risk management technologies and related business processes.
- Expertise in conducting and overseeing vendor risk assessments and remediation activities.
Nice to Have: (Preferred Qualifications, Education, Experience, Certifications)
- Experience supporting large-scale technology, data centers, critical infrastructure, or cloud environments.
- Experience implementing and managing governance, risk, compliance, or third-party risk management platforms.
- Professional certifications such as CRISC, CISA, CISSP, CISM, CTPRP, or equivalent.
Other Key Skills: (KSAs)
- Strong knowledge of third-party risk management principles, vendor governance, due diligence practices, and third-party risk lifecycle management.
- Ability to lead and influence cross-functional stakeholders without direct authority.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent verbal, written, and executive-level communication skills.
- Ability to translate complex risk issues into clear business impacts and recommendations.
- Demonstrated ability to build, mature, and optimize risk programs through effective processes, technology, and reporting.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
- Roth and Traditional 401(k) matching contributions with immediate vesting
- Every employee is bonus or commission eligible
- Generous PTO, Paid Volunteer Days Plus Floating Holidays
- Stock Purchase Plan (SPP)
- 11 paid Holidays Annually/Holiday compensation when worked
- Pet and Legal Insurance
- Q-Rest Sabbatical Program
- Q-Anniversary Service Award Program
- Parental Leave
- Military Benefits Package
- QTS Charitable Matching Gift Program
- QTS Scholarship for Employee Dependents
- QTS Crisis Fund
- Wellness Program
- Tuition Reimbursement Program
QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.