Senior Salesforce Developer

Description

Join the Fun at Arrow International!

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

Position Summary

We are looking for a strong senior Salesforce developer to lead development and contribute to the architecture and growth of our Salesforce platform. This dynamic position is responsible for how Salesforce is built, how its data is structured, how it connects to our other systems, and how much value the business gets from it. You will work side by side with existing Salesforce Administrators and Developers who bring deep knowledge of Arrow's business, users, and processes, and together you will find and put to work the Salesforce capabilities we already pay for but underuse.

Primary Roles and Responsibilities

The Platform

- Partner with the Director of IT to shape the Salesforce roadmap and make technical decisions.
- Maintain the health of the Salesforce org, including release management, sandbox strategy, technical debt, performance, and the security model.
- Review configuration and code changes, including work done by Administrators, Developers, and other team members.
- Partner with Finance, Operations, Sales/Marketing, and Communications to translate business needs into platform solutions.

The Technology

- Design and build custom solutions using Apex, Lightning Web Components, Flow, and APIs.
- Design, build, and maintain integrations between Salesforce and other systems, including SAP S/4HANA, Snowflake, and proprietary Arrow applications.
- Evaluate build-versus-configure-versus-buy decisions and recommend the right approach.
- Support new and updated integrations with Salesforce.

The Data

- Define and maintain the data model, object relationships, and field standards.
- Set data quality, governance, deduplication, and migration practices.
- Ensure Salesforce data flows reliably to and from reporting and enterprise systems.
- Work with the BI and data engineering teams so Salesforce data is trustworthy for analytics.

Best Practices

- Contribute to development, naming, documentation, testing, and deployment standards, and help the team follow them.
- Maintain change control for Salesforce, including source control and CI/CD where appropriate.
- Maintain a clear separation of duties for security, permissions, and production changes.
- Document the platform, including architecture, integrations, automations, and decisions.

Underused Capabilities

- Audit current feature usage and licensing against what Arrow already owns.
- Identify, prioritize, and stand up capabilities the business is not yet using.
- Build the business case for each capability, then deliver it, train users, and measure adoption.
- Stay current on Salesforce releases and recommend what is worth adopting.

The Team

- Mentor existing Salesforce Administrators and Developers as they grow into deeper development, architecture, and platform strategy.
- Share knowledge so platform expertise is not concentrated in one person.
- Partner with other IT resources to build a broader bench of people who can contribute to the platform.
- Other duties as assigned by management.

Requirements

Required Experience

- Minimum of 4 years of hands-on Salesforce experience, including 2 years in a developer role.
- Strong Apex, SOQL/SOSL, Lightning Web Components, and Flow experience.
- Proven experience designing and building integrations using REST/SOAP APIs, middleware, or ETL tools.
- Solid grasp of Salesforce data modeling, security architecture, and data migration.
- Working knowledge of SQL and relational databases.
- Experience with deployment tooling and source control (for example Salesforce DX, Git, and a CI/CD pipeline).
- Track record of defining and enforcing development standards, code review, and governance.
- Ability to explain technical trade-offs to non-technical stakeholders and win their buy-in.

Preferred Experience and Education

- Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field, or an equivalent combination of education and relevant professional experience
- Salesforce Platform Developer I certification; Platform Developer II or an architect certification a plus.
- Experience integrating Salesforce with SAP (S/4HANA), Snowflake, or AS400/legacy systems.
- Experience with Sales Cloud, Service Cloud, Experience Cloud, or Data Cloud.
- Experience supporting a platform through an ERP migration.
- Hands-on experience with Agentforce and other Salesforce AI capabilities (for example Einstein and generative AI features).
- Familiarity with Power BI, Tableau, or other BI tools consuming Salesforce data.
- Background in a regulated industry such as gaming, finance, or nonprofit fundraising.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [email protected].

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired.