About this role
House Manager – Full-Time (2 Open Positions)
Are You a Natural Leader Who Knows How to Bring Out the Best in a Team?
Do you have supervisory or management experience and enjoy helping others succeed? 5 Star Cares is looking for dependable, hands-on House Managers to lead our team of CNAs, oversee daily group home operations, and help ensure our residents receive safe, respectful, person-centered care.
If you’re organized, accountable, and ready to make a difference, we want to hear from you! Apply today.
About 5 Star Cares
5 Star Cares supports individuals with intellectual and developmental disabilities in living meaningful lives at home and in their communities. Our approach is centered on each individual's needs, preferences, dignity, and quality of life.
We provide 24-hour nursing support to individuals with moderate to complex medical needs, including G/J-tube care, total parenteral nutrition (TPN), ventilator care, and diabetes management. Our homes generally maintain a 1:6 staff-to-resident ratio, providing a more individualized and less restrictive environment than a traditional nursing home or intermediate care facility.
Position Details
- Position: House Manager
- Openings: 2
- Employment Type: Full-Time
- Department: Residential Operations
- Reports To: Assistant Director of Operations
- Schedule: Monday–Friday, 8:00 AM–4:30 PM
- Additional Requirement: Must be available for on-call (O/C) duties.
What You'll Do
As a House Manager, you will help keep daily operations running smoothly while supporting your staff and promoting quality care for our residents.
Your responsibilities will include:
- Overseeing daily group home operations and maintaining a safe, clean, organized environment.
- Supervising CNAs and other assigned staff, monitoring attendance and performance, and promoting accountability.
- Coordinating daily resident services and ensuring changes, concerns, and important updates are communicated promptly.
- Ensuring resident and employee files are accurate, complete, organized, and maintained according to agency requirements.
- Monitoring staff compliance with agency policies, individual service plans, documentation standards, and reporting procedures.
- Monitoring resident well-being and promptly reporting incidents, changes in condition, and other concerns.
- Assisting with interviewing, hiring, onboarding, and completing required employment paperwork.
- Providing staff training, coaching, and support to improve performance and strengthen teamwork.
- Scheduling and conducting required in-service training and attending mandatory meetings and agency events.
- Communicating effectively with nursing and clinical teams, families, agency leadership, and authorized state representatives.
- Coordinating resident appointments, transportation, hospitalizations, and changes in services as needed.
- Monitoring home cleanliness, upkeep, organization, and compliance with emergency procedures.
- Maintaining thorough documentation and completing assigned administrative duties by established deadlines.
- Performing other duties as assigned.
Required Qualifications
To be considered, candidates must have:
- A high school diploma or GED.
- At least 2 years of supervisory, leadership, or management experience , including at least 1 year in a group home or residential care setting .
- A current, valid CNA certification.
- A valid driver's license.
- Strong leadership, communication, organization, and problem-solving skills.
- Basic computer skills and the ability to maintain accurate electronic records.
- The ability to lift and move up to 50 pounds, with or without reasonable accommodation.
- The ability to successfully complete the required Florida AHCA Level 2 background screening.
Background screening information: https://info.flclearinghouse.com
Certifications and Training
- Current CPR and First Aid certifications, or the ability to obtain and maintain them as required.
- Willingness to complete required behavioral support, de-escalation, and agency-specific training.
Who We're Looking For
We're looking for someone who is dependable, professional, organized, and comfortable holding a team accountable. The ideal candidate leads by example, communicates effectively, follows through on responsibilities, and understands that quality resident care and strong staff performance go hand in hand.
If you are ready to lead with confidence, support your team, and make a meaningful difference in the lives of others, we encourage you to apply!
Apply Today – Immediate Interviews Available!
Qualified candidates will be reviewed promptly, and interviews will be scheduled as quickly as possible.
Contact: Carkister Oliver, HR Manager / Recruiter
Call or Text: (813) 377-2258
Contact Hours: Monday–Friday, 10:00 AM–4:00 PM
We look forward to hearing from you!