About this role
House Manager – Full-Time (2 Open Positions)
Company: 5 Star Cares
Department: Residential Operations
Reports To: Assistant Director of Operations
Schedule: Monday–Friday, 8:00 AM–4:30 PM, with staff fill-in as needed
On-Call Availability: Required
Are You a Natural Leader Who Loves Making a Difference?
Do you enjoy leading a team, keeping operations organized, and helping others succeed? Do you have CNA experience and the leadership skills to keep a team motivated and accountable?
5 Star Cares is looking for two dependable, hands-on House Managers to lead our CNA teams and help ensure our group homes run smoothly. If you are organized, proactive, and ready to lead by example, we would love to hear from you!
About 5 Star Cares
At 5 Star Cares, we support individuals with intellectual and developmental disabilities in living meaningful lives at home and in their communities. Our person-centered approach emphasizes dignity, independence, safety, and quality of life.
We provide 24-hour nursing support to individuals with moderate to complex medical needs, including feeding tubes, ventilator care, total parenteral nutrition (TPN), and diabetes management. Our residential settings offer individualized support, with staffing ratios generally around 1:6.
What You'll Do
As a House Manager, you'll help create a safe, supportive environment for residents while ensuring staff understand their responsibilities and daily operations stay on track.
Your responsibilities will include:
- Overseeing daily group home operations and maintaining a safe, clean, organized, and welcoming environment.
- Supervising and supporting CNAs and other residential staff while promoting teamwork, professionalism, and accountability.
- Monitoring staff attendance, performance, and compliance with agency policies and procedures.
- Coordinating daily services to ensure residents receive appropriate, person-centered support.
- Maintaining accurate, complete, organized, and up-to-date resident and employee files.
- Scheduling and conducting required staff in-services, meetings, and training.
- Assisting with interviews, hiring, onboarding, and completion of new-hire paperwork.
- Communicating effectively with clinical teams, families, state agency representatives, and agency leadership.
- Coordinating resident appointments, transportation, hospitalizations, and changes in services as needed.
- Monitoring home cleanliness, maintenance, safety, and emergency preparedness.
- Ensuring documentation, incident reports, and administrative assignments are completed accurately and on time.
- Attending required meetings, training sessions, and agency events.
- Participating in on-call duties and providing staff coverage when needed.
- Performing other duties as assigned.
What We're Looking For
Qualified candidates must have:
- A high school diploma or GED.
- Current, valid CNA certification.
- At least two years of supervisory, leadership, or management experience, including at least one year in a group home or residential care setting.
- A valid driver's license.
- Strong communication, organization, problem-solving, and leadership skills.
- Basic computer skills and the ability to maintain accurate electronic records.
- The ability to lift and move up to 50 pounds, with or without reasonable accommodation.
- The ability to complete the required Florida AHCA Level 2 background screening and meet applicable employment requirements.
- A dependable, professional, team-oriented approach and the ability to hold staff accountable.
Certifications and Training
- Current CPR and First Aid certifications, or the ability to obtain and maintain them as required.
- Willingness to complete required behavioral support, de-escalation, and agency-specific training.
Why Join 5 Star Cares?
This is an opportunity to lead a team, strengthen daily operations, and make a meaningful difference in the lives of individuals who depend on quality, compassionate care.
We're looking for leaders who take pride in their work, communicate effectively, follow through on responsibilities, and understand that supporting staff and maintaining high standards of resident care go hand in hand.
Ready to Take the Lead?
We have two full-time openings and are ready to connect with qualified candidates!
Apply today! Qualified candidates will be reviewed promptly, with interviews scheduled as quickly as possible.
Contact: Carkister Oliver, HR Manager / Recruiter
Company: 5 Star Cares
Call or Text: (813) 377-2258
Contact Hours: Monday–Friday, 10:00 AM–4:00 PM
We look forward to meeting our next great House Manager!