About this role
The Department of Neurosurgery is seeking a Clinical Nurse who will be responsible for managing patient care coordination, supporting clinical operations, and serving as a liaison between patients, physicians, and multidisciplinary teams. This role ensures timely triage, efficient administrative processing, and seamless communication across departments to support high-quality patient care.
Specific Duties & Responsibilities
- Triage and manage patient calls and concerns, including assessment of urgency, escalation for immediate clinical needs, and provision of patient education.
- Oversee administrative functions, including completion and management of surgical documentation, disability forms, and other patient-related paperwork.
- Serve as a clinical resource to MOC teams by providing education on patient triage and care processes; act as a liaison between MOC teams and physicians for clinical inquiries and clarifications.
- Support the surgical team by coordinating diagnostic imaging and facilitating pre-surgical workups to ensure readiness for procedures.
- Collaborate with MOC teams to prepare, submit, and track prior authorization requests, ensuring accuracy and compliance with payer requirements.
- Maintain clear, timely communication with patients, providers, and internal teams to promote continuity and quality of care.
- Provide patient education.
- Other duties as assigned.
Minimum Qualifications
- Registered Nurse licensed in the State of Maryland or state where practicing.
- CPR/BLS certified.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Three years progressively responsible medical office experience required.
- Bachelor's degree in nursing or related discipline preferred.
Current American Heart Association or American Red Cross CPR certification required.
Must maintain current licensure and certification during duration of employment.
Classified Title: Clinical Nurse
Role/Level/Range: ACRP/03/ME
Starting Salary Range: $66,215 - $116,130 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F 8:30-5
FLSA Status: Exempt
Location: School of Medicine Campus
Department name: SOM Neuro Sur Spine
Personnel area: School of Medicine