About this role
Active TS/SCI with Full Scope Polygraph required. U.S. citizenship required.
Location: On-site in McLean, VA (Full-Time).
Own the architecture that consolidates how a federal national-security mission runs its applications and systems. You'll plan the phased rollout, stand up design-system and documentation standards, and drive Agile adoption so product teams ship with less O&M drag.
What you'll do
- Build a phased project plan (roles and resource projections) to consolidate IT technical support and development across applications and systems
- Develop an Agile methodology implementation plan with clear roles for sponsor adoption
- Create a document-management plan covering required docs, storage locations and versioning for applications and systems
- Produce a service-management plan for tiered support across applications and systems
- Define a reference architecture for adoption across applications and systems
- Coordinate design, engineering and product stakeholders; drive adoption initiatives across product teams
- Lead quality assurance for technical documentation (usage guidelines, API docs, migration guides, changelogs, user support materials)
- Manage design-system or component-library work and propose UX/UI improvements that reduce O&M and speed delivery
- Analyze and document web applications, systems, services and interfaces (including databases and APIs) to guide future development
- Manage user-support processes (triage, escalation, knowledge base) and brief SOPs, workflows, architectural diagrams and system security plans
- Work core hours 0900–1500 on site
What you bring (required)
- Active TS/SCI with Full Scope Polygraph
- Coordinating design, engineering and product stakeholders
- QA for technical documentation (usage guidelines, API docs, migration guides, changelogs, support materials)
- Driving adoption initiatives across product teams
- Managing design-system or component-library projects
- Project management (waterfall and Agile), including leading software development teams
- Accessibility standards and Agile delivery practices
- Recommending UX/UI improvements that reduce O&M and increase quality and delivery speed
- Analyzing and documenting web applications, systems, services and API/database interfaces
- User-support process management (triage, escalation, knowledge base)
- Writing and briefing IT support docs: SOPs, workflows, knowledge bases, deployment checklists, architecture diagrams, system security plans
Nice to have
- Working with partner IT organizations
- Design-tool governance (Figma libraries, design tokens or similar)
- Cloud technologies
- Integrating AI into existing business workflows
Why Falls
A 9% retirement contribution, 100% of family medical premiums paid, and 4 weeks of PTO. We're a small business that's been delivering since 2019, so your work is visible and your voice counts.
Falls Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.