Client Manager - South Australia Public Sector & Education

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The Client Manager will be based in Adelaide, South Australia, and will drive development and acquisition business across Education and Government clients in South Australia. The role is focused on growing existing accounts, winning new customers and lines of business, improving profitability, and delivering a strong customer experience.

Key Responsibilities

- Develop and grow existing Education and Government customer relationships across South Australia while identifying new business opportunities.
- Identify, qualify and close sales opportunities across Lenovo products and services, with a strong focus on new customer acquisition.
- Build relationships across customer organisations, including senior-level stakeholders, to understand priorities and develop relevant business opportunities.
- Manage the sales cycle from opportunity identification and qualification through solution proposals, negotiation and close.
- Leverage Lenovo's channel partner community to extend customer coverage, strengthen relationships and support strategic account wins.
- Coordinate with extended teams on RFTs (Request for Tenders), product transition planning and resource requirements.
- Develop pricing and profitability strategies and articulate Total Cost of Ownership, relevant industry trends and critical success factors for customer rollouts.
- Deliver against agreed commercial objectives, including customer acquisition, revenue, Gross Margin, Units, profit retention and growth, and market share.

Skills & Experience

- 7–10 years of sales experience, with a proven track record in IT sales.
- Demonstrated experience selling to large Commercial and/or Public Sector organisations.
- Ability to manage multiple complex sales opportunities and progress them effectively through the sales cycle.
- Strong account and territory management capability, including customer development, acquisition and commercial planning.
- Strong business acumen, analytical capability and understanding of pricing and profitability.
- Excellent customer and partner relationship skills across multiple organisational levels, together with strong presentation and negotiation capabilities.
- Self-motivated, commercially minded and adaptable, with the ability to collaborate effectively and deliver against challenging sales targets and deadlines.

Good-to-have

- Strong interest in technology and the ability to engage confidently on technology solutions; deep technical expertise is not required.
- Experience working collaboratively with partner, marketing, product, finance and operations teams.