Insights Development Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role:

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered.

The Operations Support Team has responsibility for providing and managing effective business infrastructure and processes at a national level to support operational activities at site level.

Reporting to the Insights Development Technical Lead, the Insights Development Analyst will be responsible for the delivery of high-quality analysis to provide insights to the Asset Operation’s functions through a number of key activities including; developing best in class reporting capabilities, data and technical support, promotion of “Right First Time” and the delivery of the Insights and Support Team’s programme of works.

Main Duties and Responsibilities:

- Develop on the reporting requirements for Asset Operations and enable the provision of performance related insights to the function and key stakeholders

- Develop and implement standardised Asset Operations reporting capabilities for handover for BAU (Business As Usual) activities

- Develop and implement interim reporting capabilities, supporting operational oversight across the Asset Operations functions

- Perform data quality checks and ensure data provided by Asset Operations Functions is accurate and measures are highlighting true Operational performance

- Develop and implement structured data repositories, documents and reports which detail Operational Performance in each operational area against Asset Operation’s Work Programme and business targets

- Assist Insights Performance Team’s review of Operational KPIs for Asset Operations to measure performance and success

- Develop close working relationships with other data focused business teams, to deliver on UÉ data and information strategies

- Provide high quality, customer focused, technical and data support to Asset Operations Function

- Support Asset Operation’s Centralised Reporting and “Right First Time” initiatives

- Drive and promote, best in class, Enterprise Content Management initiatives

- Participate and support Communications and Connectivity activities (The Filter, Newsletters, Staying Connected & other UÉ publications as required

- Participate and support Asset Operations Employee Engagement, Well-Being and Diversity & Inclusion initiatives as required

- Raise risks and issues as appropriate to the Insights Development Technical Lead

General Duties and Responsibilities

- Collaboration with key internal stakeholders across the UÉ business

- Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.

- Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.

- Other duties as required

Knowledge, Skills and Experience:

- Relevant third level qualification and or accreditation is desirable

- A minimum of 3 years’ experience in the water, utilities or similar industries is desirable and or relevant experience

- Demonstrable experience of report development using latest technologies and visualisation tools, analysis, and insights across multiple operational areas

- Demonstrate a deep knowledge and understanding of industry core enterprise systems

- Advanced knowledge of Microsoft Office 365, Power BI or other data visualisation tools

- Strong understanding of best-practice Enterprise Content Management (SharePoint)

- Strong IT competency and data modelling experience

- We work better together - ability to develop and maintain effective partnerships with key stakeholders internally and externally

- Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others

- We aim high - highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.

- Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions

- Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements

- Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job

The closing date for receipt of applications for this vacancy is 11/11/26.

Please note that applications submitted after this closing date will not be accepted.

*Successful external candidates will be offered a salary within the advertised range based on an assessment of their relevant skills, qualifications, experience and readiness to undertake the responsibilities of the role.

Internal candidates will be considered in line with the application of Uisce Éireann's Pay Model and associated pay policies.

The salary range is designed to recognise that successful candidates may join the organisation at different stages in their career, while also providing scope for future salary progression as capability and experience develop.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.