Employee Relations Advisory Lead - HSBC Life

Some careers have more impact than others.   If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.   HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.   Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.   Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a  Employee Relations Advisory Lead.

In this role you will:

- Manage relationships and regular engagement with trade unions and union representatives; Act as the key point of contact for union-related matters, discussions and consultations
- Support collective bargaining negotiations and the implementation of collective agreements
- Advise management on union-related matters, collective agreements and Singapore employment regulations; Manage union-related grievances, disputes and employee concerns, ensuring timely resolution
- Support organisational changes, restructuring and workforce transitions, including engagement and consultation with unions
- Work closely with HR Business Partners, Legal and senior management on sensitive employee relations matters
- Identify potential employee relations risks and recommend appropriate mitigation measures; Ensure compliance with collective agreements, internal HR policies and applicable employment regulations
- Handle disciplinary cases, misconduct investigations, and workplace harassment complaints, ensuring proper documentation and TAFEP compliance; Coach managers on handling ER situations, difficult conversations, and early identification of workplace risks

To be successful you will need:

- Bachelor Degree with relevant HR experience (in financial services or insurance), with strong exposure to employee relations and union management in Singapore
- Proven experience engaging with trade unions and managing collective agreements
- Experience in conducting workplace investigations, managing disciplinary cases, and handling harassment or misconduct complaints
- Good knowledge of Singapore employment legislation, including MOM regulations and TAFEP guidelines, and HR practices; Strong negotiation, stakeholder management, conflict resolution skills, and written communication skills
- Ability to handle sensitive matters with discretion and sound judgement
- Familiarity with HR systems and AI tools

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Life (Singapore) Pte. Ltd.

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