Service Delivery Manager

Job Req Number: 131760
Time Type: Full Time

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Responsibility/ Tasks:

- Project manage and facilitate sessions with our stakeholders from the Business, our vendor, and colleagues from SAP IT.

- Make sure the right tasks are assigned to the right part and proactively follow up on the agreed scope.

- Ensure we make progress and milestones on the road map are met.

- Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions.

- Delivery lead /SPOC/track lead for selected focus projects – Roll out, EPM. legal and more

- Collaborate with assigned project team in providing business and functional support on DSV SAP S/4HANA

- Collaborate with assigned project team in providing clear and detailed technical documentation that complements the functional documentation

- Collaborate with assigned project team in preparing requirement, design, and technical documentation

- Collaborate with assigned project team in assessing impact and gaps in the current business processes

Requirements:

- Project manage and facilitate sessions with our stakeholders from the Business, our vendor, and colleagues from SAP IT

- Make sure the right tasks are assigned to the right part and proactively follow up on the agreed scope

- Ensure we make progress and milestones on the road map are met

- Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions

- Delivery lead /SPOC/track lead for selected focus projects – Roll out, EPM. legal and more

- Collaborate with assigned project team in providing business and functional support on DSV SAP S/4HANA

- Collaborate with assigned project team in providing clear and detailed technical documentation that complements the functional documentation

- Collaborate with assigned project team in preparing requirement, design, and technical documentation

- Collaborate with assigned project team in assessing impact and gaps in the current business processes

- Good interpersonal skills, including strong verbal and written communication.

- Ability and knowledge to drive tasks forward with proactive communication.

- Ability to work in a team-oriented environment while demonstrating flexibility to multi-task.

- Good interpersonal skills, including strong verbal and written English communication.

- Strong systems / process orientation particularly in finance with proven analytical thinking and problem -solving skills.

- Comfortably act and react to uncertain situations in which everything is not scheduled and planned when the task/project begin.

- Focus on tasks in the near future as well as month ahead meaning that you have a holistic view of the overall tasks and resources available.

- Naturally take on responsibilities to help and assist your business partners.

- Lead with influence and empower your colleagues by focusing on development, transparency, and collaboration across

What we offer

- Employment based on an employment contract, along with a comprehensive benefits package

- Training and development programs, including access to an internal e‑learning platform

- Onboarding with the support of a dedicated Buddy

- Participation in annual company‑wide integration events

- Work environment rooted in Scandinavian organisational culture

- Opportunities for professional development through internal mobility programs

Benefits

- Sharing the costs of sports activities

- Private medical care

- Sharing the costs of language classes

- Sharing the costs of professional training and courses

- Life insurance

- Integration events

- Corporate gym and sports teams

- Coffee / tea

- Employee parking space

- Extra social benefits

- Holiday funds

- Christmas gifts

- Employee referral program

- Charity initiatives

- Bicycle parking

- Modern, ergonomic office

- Yoga in the office

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn , Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV