Consultant

Job Title
Consultant
Amadeus Business Consulting (ABC) is a global unit and an integral part of the GSS – Global Accounts & Strategic Sales organization within the Amadeus Travel Unit.

Our mission is to provide business consulting and transformation services to the travel industry for lasting business outcomes — acting as a Trusted Advisor to our customers and Growth Accelerator to Amadeus .

We are looking for a knowledgeable Consultant to join the Amadeus consulting hubs based in Dubai/Madrid and contribute to ABC’s broader role as a global expertise hub embedded in GSS.

Main responsibilities

- Deliver chargeable and non-chargeable consulting services to external customers, ensuring high-quality execution, clear business outcomes, disciplined delivery governance, and adherence to agreed scope, budget, and timeline.
- Provide consulting support to GSS, business domains, commercial teams, Customer Success, Pre-Sales, and strategy teams by translating customer needs into clear value propositions, business cases, and consulting-led engagement approaches.
- Engage with senior and executive stakeholders at customer organizations, bringing analytical insight, industry judgement, and structured recommendations to support transformation decisions and strengthen strategic relationships.
- Contribute to ABC and GSS priorities, including consulting practice development, reusable assets and playbooks, service incubation, value assessment methods, and initiatives assigned by ABC or GSS management.
- Develop strong expertise across relevant travel business domains and Amadeus solutions, and share knowledge with customers and internal teams to improve solution adoption, business readiness, and measurable value realization.

Requirements

- Relevant academic qualifications in Business, Management, Finance, or a related field, and/or equivalent professional experience.
- Communication and stakeholder management skills, with the ability to work effectively in an international environment.
- Experience in consulting, strategy, business planning, financial management, or related business functions
- Direct airline work experience or experience as an aviation consultant across several airline business domains, such as network planning, revenue management, commercial management and operations.
- Strong competency in airline operations, flight operations, ground operations, disruption management, and operational performance improvement. Familiarity with airline and airport operational concepts, airport operations, irregular operations management, and key performance indicators including on-time performance, aircraft utilisation, turnaround efficiency, and schedule adherence. Ability to support airlines in Operations Transformation programmes, leveraging digital technologies, operational analytics, automation, and AI-enabled decision support to enhance operational resilience, improve customer experience, and optimise cost and performance outcomes.
- Good understanding of the whole Amadeus solutions portfolio with focus on Operations solutions (DCS, CM, FM, OPR, DT ER), strong affinity with travel technology, and ability to learn quickly.
- The position will require around 50% international travel.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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