About this role
Core Responsibilities
1. Talent Acquisition & Candidate Evaluation
- Inbound Screening & Evaluation: Conduct initial competency pre-screens for open roles across all departments against established performance rubrics and talent scorecards.
- North American Full-Cycle Recruitment: Partner with hiring managers to manage the candidate pipeline across Canada and the US—from posting and active sourcing through to assessment coordination and offer issuance.
- Assessment Administration: Coordinate and interpret pre-hire capability and behavioral assessments using tools like Workwolf and TestGorilla .
2. Onboarding, Offboarding & Integration
- Onboarding Execution: Facilitate the operational onboarding process for new team members, coordinating orientations, system setups, and introductory touchpoints.
- Compliant Offboarding: Administer departure workflows, conduct offboarding documentation, issue separation agreements, coordinate asset recovery, and partner with IT to ensure system access deprovisioning aligns with SOC 2 compliance standards.
3. Global HR Systems, Operations & Automation
- System Integrity: Maintain the accuracy and completeness of employee records across global jurisdictions within BambooHR .
- Employee Helpdesk & Support: Act as the first point of contact for employee inquiries regarding company policies, employment confirmation letters, remote work parameters, and leave requests.
- Data Audits & Analytics: Run routine data integrity audits and prepare monthly operational HR metrics (retention, time-to-fill, onboarding completion) for leadership review.
- Workflow Automation: Assist in deploying and maintaining internal HR automation tools (including conversational HR bots and structured knowledge bases) to streamline routine administrative requests.
4. Total Rewards, Workplace Culture & Compliance
- Benefits Coordination: Oversee Canadian and US group benefit enrollments, status changes, and plan administration starting from day one of employment.
- Payroll Liaison: Collaborate with external payroll partners, verifying and submitting bi-weekly payroll changes, deductions, and adjustments.
- Culture & Engagement: Lead workplace engagement initiatives and social committees (virtual and in-person events, wellness programs, and annual celebrations).
- Audit & Regulatory Compliance: Support annual HR audit readiness for SOC 2 security controls, maintain workplace health and safety (JHSC) documentation, and ensure adherence to Ontario employment standards (ESA, AODA).
Candidate Qualifications
Required:
- Experience: 2 to 4 years of progressive HR operations, people operations, or talent acquisition experience,ideally within a software, technology, or professional services environment.
- Language Proficiency: Full professional fluency in both English and Spanish (written and verbal) is required to facilitate collaboration between our North American, Spanish, and LATAM teams.
- Candidate Assessment Skills: Direct experience conducting structured, behavioral, or competency-based interviews and utilizing evaluation scorecards.
- Technical Systems Aptitude: Hands-on operational experience with modern HR tools—such as BambooHR, Lever (or equivalent ATS), Confluence, Jira, and Google Workspace.
- Legislative Knowledge: Strong working knowledge of Canadian employment standards (Ontario ESA, Human Rights, OHSA, and AODA).
- Work Style: High attention to procedural precision, disciplined record-keeping, and the ability to exercise sound escalation judgment on sensitive matters.
- AI Tooling & Evaluation: Familiarity with modern AI productivity applications and the ability to assess candidates' practical usage of AI tools during the screening and interview process.
- AI & Workflow Fluency: Practical experience leveraging AI-augmented tools (e.g., ChatGPT, Claude, Microsoft Copilot) to accelerate daily workflows—such as drafting policies, building interview rubrics, synthesizing data, and optimizing routine HR operations.
Preferred:
- Familiarity with cross-border HR support across Canada, the US, and LATAM.
- Exposure to SOC 2 HR audit preparations and evidence gathering.
- Experience administering group insurance benefits and coordinating outsourced payroll workflows.
We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Univeris. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.