About this role
Copier and Printer Field Service Technician
Company: ImageNet Consulting
Job Type: Full-Time | Monday–Friday, 8:00 AM–5:00 PM
About the Position
ImageNet Consulting is seeking a dependable, customer-focused Copier and Printer Field Service Technician to install, maintain, troubleshoot, and repair copiers, printers, and multifunction office equipment at customer locations. The ideal candidate is mechanically inclined, tech-savvy, and enjoys solving problems while delivering excellent customer service.
Responsibilities
- Diagnose, troubleshoot, repair, and maintain copiers, printers, and multifunction devices.
- Perform on-site service calls, equipment installations, and preventative maintenance.
- Troubleshoot mechanical, electrical, and basic network connectivity issues.
- Communicate with customers regarding service needs, repairs, and scheduling.
- Document service activities and manage parts inventory using company software.
- Maintain an organized company vehicle, tools, and equipment.
- Collaborate with team members and participate in ongoing technical training.
Why Join ImageNet Consulting?
Join a team that values technical expertise, problem-solving, and exceptional customer service. This is a great opportunity to put your technical skills to work while continuing to learn and grow in the office technology industry.
Qualifications
Qualifications
- High school diploma or GED required; technical education preferred.
- Strong mechanical and technical aptitude with troubleshooting skills.
- Copier, printer, electronics repair, or related technical experience preferred.
- Basic knowledge of computers and networking is a plus.
- Excellent customer service, communication, and organizational skills.
- Ability to work independently and manage daily service calls efficiently.
- Valid driver's license and proof of insurance required.
- Ability to frequently lift up to 50 lbs. and perform physical tasks such as bending, kneeling, and standing.