Service Support Coordinator

Hansel Auto GroupSanta Rosa, CaliforniaOn-siteFull-timeMid level, 2–5 yearsListed 2 days ago

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About this role

Job Details: Job Location: Santa Rosa, CA 95407, Position Type: Full Time, Salary Range: $20.00 - $23.00 Hourly, Job Category: Service, Qualifications: Qualifications and Skills

Multiple-line telephone experience is important
Manage/deescalate high stress calls
Able to meet and greet the public with enthusiasm
Display the highest level of professionalism
Must be reliable and punctual
Able to utilize computerized tracking systems
Previous Service or Phone experience within a dealership is a huge plus
Team player with a positive attitude
Pass a drug test
Pass a criminal background screening

Qualifications

Qualifications and Skills

- Multiple-line telephone experience is important

- Manage/deescalate high stress calls

- Able to meet and greet the public with enthusiasm

- Display the highest level of professionalism

- Must be reliable and punctual

- Able to utilize computerized tracking systems

- Previous Service or Phone experience within a dealership is a huge plus

- Team player with a positive attitude

- Pass a drug test

- Pass a criminal background screening