About this role
The Team
We are seeking a Market Manager, Services to join American Tower’s growing services business. You will execute and deliver our turnkey services offering within a defined geographical area, having direct oversight of all soft-cost, pre-construction, and construction phases through integration and customer acceptance. You will lead an execution team of real estate project managers and construction managers and be responsible for delivery performance, customer communications, data integrity, resource planning, and financial goals in your assigned territory. You will be accountable for delivering results that meet or exceed targets and for building and maintaining customer relationships. Day to day you will lead customer and vendor deployment meetings, establish team goals, act as the escalation path for issue resolution within your area, and collaborate with peers and cross-functional teams that directly support our services business.
Candidates for this position must be located within 90 miles of Walnut Creek, CA.
What You Need to Succeed
- Bachelor’s degree in Business, Planning, Engineering, Real Estate or Construction Management, or equivalent work experience required.
- Eight years of experience managing wireless network deployments, preferably with direct expertise in site acquisition, construction management, and commissioning and integration required. Previous supervisory experience preferred.
- Experience leading wireless carrier deployments with broad working knowledge of the turnkey services process required.
- Strong understanding of customer systems, processes, and project volume and expectations at the operational area level.
- Expertise in managing wireless site development professionals through network deployment projects.
- Self-motivated leader who can influence and drive change, maintain customer relationships, and establish a positive culture.
- Approximately 40% travel may be required to support the position’s responsibilities.
- Strong organization, planning, and customer facing communication and presentation skills.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong leadership skills; ability to drive and motivate a team to achieve results, leverage data, and engage customers at all levels.