Customer Service Representative

I Supply Company is hiring a CSR to deliver quality customer service to our food systems clients. This candidate will be a self-starter and have a philosophy of delivering quality customer service to our clients.

Systems Division

- Obtain orders from Systems accounts (phone calls, faxes and on-line ordering).

- Key orders received by telephone or fax. Proof on-line orders

- Respond to routine customer inquiries and issues.

- Utilize IBM ISeries Database and Microsoft Office Products

- Perform clerical duties such as filing, copying, mailing, etc.

- Set up and maintain SDS files.

- Perform other duties as assigned

Experience and Qualifications:

- High School Diploma or GED required.

- Telephone sales or customer service experience preferred.

- Excellent customer relations and communications skills required.

- Must have the ability to develop extensive product knowledge.

- Computer experience required. Excel experience strongly preferred.

- Experience with a moderate level of data entry.

- Must be able to follow instructions.

- Must be willing to ask for assistance when appropriate.

- Strong verbal and listening skills required.

- Strong organization skills required.

- Ability to work closely with others is required.

Physical Requirements:

- Must be able to move about the office as needed.

- Some bending and reaching to process documents required.

I Supply Company is an EEO Employer M/V/F/D