Quality and Operations Specialist

Job Requirements

Quality and Operations Specialist

Who Are We:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills.

What You will Do:

· Support Value Stream Mapping and Kaizen actions working with Design, Project, Sourcing & Compliance Engineering.

· Support Quality lead with all required Quality audits as needed (Audit tracking and closure of actions, Controls Audits and traceability for all plants).

· Support maintenance of Quality Management Systems (QMS) work instructions.

· Support Procedure owners with maintenance and release of all work procedures, including process mapping, reviews, approvals as needed.

· Support PO creation, amendments, extensions, and receiving (receipt of goods/services).

· Inquires include PO information, PO line items, pricing, adding/reducing PO funds, PO close/cancellation.

· Support Online payment and immediate payment requests.

· Record procurement savings in the Purchase Requisition (PR) if not recorded in the tool.

· Assist suppliers with invoice and payment inquiries when able and escalate to the appropriate team as needed.

· Execute and manage POs within SAP-based ERP systems to ensure goods and services are delivered accurately and on time.

· Maintains and tracks all procurement requisitions from creation through approval, PO receiving, and closure, ensuring data accuracy, and proper documentation.

· Generate a report with all PO, invoice, and receipt details to perform reconciliations on open items to ensure timely closure.

· Align closely with Sourcing global commodity leaders and other key stakeholders to help support strategic Sourcing initiatives.

· Participate in monthly cross-functional purchasing council meetings to inclusively share best practices, discuss pain points, and learn together.

· Improve procurement processes and optimize Sourcing resources to enhance customer experience.

· Collaborate with Supplier Connect team to update supplier records, process supplier extensions, and set up new suppliers.

· Processes online payment requests and immediate payment requests within the CORA accounts payable system.

· Identify and solve complex PO/invoice issues, facilitate root-cause analysis with suppliers and internal teams, then define corrective and preventative actions.

· Verify, track, report and forecast contract labor costs to Finance.

· Develop and maintain strong partnerships with suppliers. Collaborate cross functionally within the team and with customers to create an inclusive environment.

· Ensure procurement activities comply with company policies and regulatory requirements.

What You Will Bring:

· Associate or bachelor’s degree in relevant fields (STEM, Business, or Finance) from an accredited college or University.

· 3 to 8 years of experience in Quality Management Systems (QMS) and Purchasing Operations.

· Demonstrated success in collaborating with cross-functional teams in quality and procurement.

· Be comfortable and effective working in new areas that require rapid problem solving.

Pay Range : $70K to $85K

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

The work location is Greenville, SC (no remote).

- You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.

Travel requirements: None.

Citizenship requirement: None.

Benefits begin on day one:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Employer paid Life Insurance, Short- & Long-Term Disability

Work Experience

· Associate or bachelor’s degree in relevant fields (STEM, Business, or Finance) from an accredited college or University.

· 3 to 8 years of experience in Quality Management Systems (QMS) and Purchasing Operations.

· Demonstrated success in collaborating with cross-functional teams in quality and procurement.