Dir HR CoE

Teva PharmaceuticalsBengaluru, KarnatakaOn-siteFull-timePrincipal, 12–15+ yearsListed 3 hours ago

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About this role

## We Are Teva
We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.
## Our Team, Your Impact

The Director, Employee Relations & Workplace Investigations, India will lead the employee relations and workplace investigations agenda across Teva’s India operations.

The role will provide independent, consistent and professional oversight of complex employee relations matters, workplace concerns and investigations. It will also establish a trusted and accessible employee relations framework that enables employees and managers to seek guidance, raise concerns early and resolve workplace issues constructively.

This position will serve as a senior subject-matter expert and trusted adviser to HR and business leaders, while maintaining appropriate independence, confidentiality, procedural fairness and alignment with Teva’s global standards and applicable Indian employment laws.

The role will complement, rather than replace, existing Speak Up, OBI, POSH, Legal, Compliance and grievance channels.

## How You’ll Spend Your Day

Workplace Investigations

- Lead and conduct complex, sensitive and high-risk workplace investigations across India.
- Manage cases involving alleged harassment, bullying, retaliation, discrimination, management conduct, conflicts of interest, misuse of authority, unfair treatment and other potential workplace misconduct.
- Independently assess allegations, define investigation scope, conduct interviews, review documentation and prepare clear, evidence-based findings.
- Ensure investigations are timely, objective, confidential, well documented and conducted in accordance with procedural fairness and applicable legal requirements.
- Handle matters involving senior leaders or situations in which the local HR team may have an actual or perceived conflict of interest.
- Partner with Legal, OBI, Compliance, POSH Internal Committees and Global Security to determine appropriate ownership and investigation protocols.
- Provide clear recommendations regarding corrective, disciplinary, organizational or preventive actions.

Employee Relations Case Governance

- Establish and maintain a consistent India-wide ER case-management framework.
- Develop clear protocols for case intake, triage, ownership, escalation, investigation, documentation, closure and follow-up.
- Maintain appropriate case records and ensure compliance with confidentiality and data-privacy requirements.
- Monitor the timeliness, quality and consistency of case handling across sites and business units.
- Establish severity and risk-assessment criteria for complex or high-risk cases.
- Ensure that investigation findings and recommendations are followed through and appropriately documented.
- Identify cases requiring escalation to India or global leadership.

Open-Door and Early-Resolution Framework

- Design and implement a visible and trusted open-door employee relations program across India.
- Provide employees with a confidential and accessible route to seek advice or raise concerns before issues escalate.
- Ensure employees understand the available reporting channels and the protections against retaliation.
- Provide consultations to employees and managers regarding workplace concerns, interpersonal conflict and appropriate resolution options.
- Facilitate early resolution, mediation or other informal interventions when appropriate.
- Reinforce that the open-door program complements, and does not restrict, employees’ ability to use anonymous or formal reporting channels.
- Partner with Communications and HR teams to build awareness and confidence in the program.

## Required Skills

HR and Manager Capability Building

- Build employee relations and investigation capability across the India HR organization.
- Develop and deliver training for HR professionals on intake, triage, interviewing, evidence review, documentation and investigation reporting.
- Coach HRBPs and site HR leaders on complex employee relations matters.
- Train managers on respectful workplace expectations, retaliation prevention, grievance handling and early intervention.
- Develop practical ER toolkits, templates, checklists and decision frameworks.
- Create a qualified pool of HR professionals who can support lower-risk workplace reviews under appropriate supervision Risk, Trends and Preventive Action

- Analyze ER data to identify recurring themes, locations, functions or leadership practices requiring intervention.
- Provide periodic, anonymized reporting to India and Global HR leadership.
- Identify systemic issues relating to culture, manager capability, workload, fairness, communication or organizational practices.
- Recommend preventive actions, including leadership coaching, policy changes, team interventions and organizational reviews.
- Track completion and effectiveness of agreed corrective actions.
- Use employee feedback and case trends to strengthen trust, leadership accountability and workplace culture.

ER Policy and Standards

- Develop and implement India employee relations policies, standards and investigation protocols aligned with Teva’s global framework.
- Review existing grievance, disciplinary, conduct and escalation practices and identify gaps.
- Establish standards for handling informal concerns, including concerns raised without a formal written complaint.
- Partner with Legal and POSH stakeholders to ensure alignment with applicable Indian legislation and statutory processes.
- Support the development of clear standards concerning confidentiality, documentation, non-retaliation and conflicts of interest.
- Ensure consistent interpretation and application of employee relations policies across sites and functions.

## Your Qualification and Experience

- Bachelor’s degree in human resources, Law, Industrial Relations, Business or a related field.
- Advanced degree in Law, Human Resources, Industrial Relations or a related discipline preferred.
- Approximately 15 or more years of progressive HR or employee relations experience.
- Significant experience leading complex workplace investigations in a large, multinational organization.
- Strong knowledge of Indian employment law, disciplinary processes, principles of natural justice and workplace investigation practices.
- Experience handling sensitive matters involving senior leaders.
- Demonstrated ability to operate independently and make sound judgments in high-risk situations.
- Experience working with Legal, Compliance, Ethics, Security and senior HR stakeholders.
- Strong interviewing, fact-finding, analysis and report-writing capabilities.
- Excellent written and verbal communication skills.
- High level of discretion, integrity, cultural awareness and professional courage.
- Experience in the pharmaceutical, healthcare, manufacturing or other highly regulated industry preferred.

## How We’ll Take Care of You

At Teva India, care is at the heart of how we work. From your first day, you’ll be welcomed into a people-first culture built on inclusion, respect, and belonging. That support extends to you and your loved ones through benefits designed for real life. These include comprehensive medical insurance, OPD coverage, annual health checkups, term life and accident insurance, and confidential emotional wellbeing support through our Optum Employee Assistance Program. You’ll also enjoy healthy meals at work, holistic wellbeing initiatives, and volunteering programs that help you give back to the community.

Your growth matters too. You’ll have opportunities to build future-ready skills, collaborate on projects with global teams, explore internal career opportunities, and learn through programs such as our AI-enabled Teva Twist program, R&D Academy, continuing education, and mentorship.

Join our vibrant workplace, where we celebrate milestones, festivals, achievements, and community impact together.

## Already Working @Teva?
Make sure to apply through our internal career site on Twist—your one-stop shop for career development
## Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.