Shift Supervisor, Process

Who we are

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.

Our Vision

Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.

Our Business

Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.

Our Value

Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

All that we’re missing is you.  Apply today!

About the role

The Shift Supervisor – Process conducts QA/QC inspections and prepares required documentation for Non-Hazardous Profiled Waste, Regulated Waste, Biomedical Waste (BMW), and other waste deliveries received at Reworld Bristol. Key responsibilities include identifying, documenting, and tracking waste-processing issues while developing and supporting long-term strategies that promote safe, efficient, and regulatory-compliant operations.

Serving as a key liaison between customers, Commercial, Customer Service, Environmental, Maintenance, and Operations, the role coordinates waste acceptance and processing activities, maintains operational records and company databases, resolves issues, and drives continuous improvement across facility operations.

This position also develops proficiency across other facility operations and may cover Shift Supervisor openings or absences as needed. The Shift Supervisor – Process directly supervises six employees, including one Tipping Floor Operator and five Biomedical Waste Utility Operators.

Biomedical Waste (BMW)

- Perform QA/QC inspections of all Biomedical Waste loads, including completing inspection forms, taking required photographs, reporting inspection results, maintaining documentation, and communicating identified issues to Customer Service and Material Profile Specialists.
- Track daily BMW and Profiled Waste volumes to ensure combined material remains below the established 8% threshold of total processed tons.
- Manage BMW personnel training and scheduling in coordination with the Operations Manager and Operations Supervisor.
- Develop, maintain, and monitor completion of the BMW operational preventive maintenance schedule.
- Coordinate routine and emergency maintenance of BMW equipment with the Maintenance Department.
- Partner with CES Customer Service and the Operations Manager to review new waste approvals for acceptance at the Bristol facility.
- Analyze BMW operations and identify opportunities to improve the waste-destruction process.
- Coordinate safe, effective cleanup, response, and documentation of BMW spills.

Special and Profiled Waste

- Perform required inspections of Profiled Waste deliveries.
- Manage Profiled Waste delivery and processing schedules.
- Coordinate Profiled Waste offloads with CES.
- Coordinate manual Profiled Waste offloads with the Operations Supervisor.
- Partner with CES Customer Service to review new waste profiles and approvals for acceptance at the Bristol facility.

Tipping Floor Operations

- Conduct daily Municipal Solid Waste (MSW) load inspections, including completing inspection forms, taking required photographs, reporting inspection results, and maintaining inspection documentation.
- Provide direct supervision and operational oversight of the Tipping Floor Operator.
- Ensure completion of daily tipping-floor operational activities.
- Maintain established tipping-floor cleanliness and housekeeping standards.
- Track, analyze, and improve tipping-floor wait times in coordination with the Area Market Specialist.
- Oversee tipping-floor equipment cleaning and maintenance schedules and coordinate required activities with Operations and Maintenance.
- Coordinate tipping-floor personnel scheduling with the Operations Manager and Operations Supervisor.
- Partner with the Environmental Department to prepare for State of Connecticut solid-waste inspections.

Other Responsibilities

- Ensure direct reports remain current with required HR, compliance, safety, and cybersecurity training.
- Develop and maintain the operational knowledge and technical proficiency expected of a Shift Supervisor.
- Review, approve, and manage direct reports' Kronos timecards.
- Maintain proficiency in PeopleSoft, JAGGAER, GPi Learn, and IdeaGen.
- Submit service requests and generate work orders as required.
- Create and submit requisitions through JAGGAER.
- Track and ensure direct reports complete required training through GPi Learn.
- Submit Near Miss Incident Reports through IdeaGen.
- Complete Behavior-Based Safety (BBS) Job Audits through IdeaGen.
- Report fires and other required incidents through IdeaGen.
- Support compliance with company policies, operational procedures, safety requirements, and reporting standards.

Requirements

- High school diploma or GED required.
- Minimum of three years of experience in the waste industry or a related field.
- Experience in materials management and logistics.
- Experience implementing, maintaining, or modifying Standard Operating Procedures (SOPs).
- HAZWOPER, RCRA training, or related environmental or hazardous-materials training preferred.
- OSHA training or comparable occupational safety training preferred.
- Bachelor's degree in Environmental Science or a related discipline is a plus.
- Customer service experience is a plus.
- Proficient computer skills required.
- Commercial Driver's License (CDL) or commercial driving experience is a plus.
- Ability to demonstrate actions consistent with Reworld's Values and Behaviors, including contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

###

Work Environment, Physical Demands, & Shift

- Approximately 75% of working time is spent in the Tipping Floor and Biomedical Waste operating areas.
- Approximately 25% of working time is spent in an office environment.

- Work primarily within waste-receiving, tipping-floor, and Biomedical Waste operating environments while using required personal protective equipment.
- Move drums and other containers within applicable OSHA requirements.
- Regularly walk, stand, sit, and climb as required by facility operations.
- Lift and carry up to 50 pounds.
- Work at heights and in confined spaces when required, including limited sampling activities.
- Work in varying indoor and outdoor weather and operating conditions.
- Operate a forklift when required.
- Operate a front-end loader when required.
- Operate trailer trucks when required and appropriately qualified.
###
- Monday through Friday with occasional weekend requirements.
- Typically 8- to 10-hour shifts.
- Frequent overtime may be required based on operational needs.
- Additional schedule flexibility may be required when providing Shift Supervisor coverage.

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.

Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Pay Transparency

Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld’s reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.

The pay range for the primary location of this position is: $100,400.00 - $133,500.00 USD per annum

Reworld™ provides an industry-leading benefits package that supports the whole person—and their families—through a balanced approach to mental, physical, and financial wellbeing. Regular full-time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short- and long-term disability benefits. Our 401(k) plan is industry-leading, with an up to 7% company match. Additional benefits include Company-paid life and AD&D insurance, EAP, paid parental leave, and educational assistance. For more information regarding these offerings, please visit the Reworld Careers Benefits Page . Reworld™ reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.

Our DEI Commitment

Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.

Know Your Rights ( Click to view poster )

If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the ‘Contact Us’ button. Under Inquires, select ‘Careers’ in the Interest field, fill out all required fields including your message.  In the message section, please note this is a ‘Job Application Accommodation Request’.

Attention Staffing Agencies & Search Firms

Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.